The Tile Shop is a well-established business that has been serving customers since 1985, offering a wide range of high-quality tile products for both indoor and outdoor projects. With over 100 stores, it provides a diverse selection of materials such as porcelain, glass, ceramic, travertine, and natural stones. Customers often praise the friendly and knowledgeable staff who help guide them through their renovation journeys. For example, clients have enjoyed working with associates like Christina and Millie, who assist with selecting the right tiles, colors, and styles, making the process enjoyable and less overwhelming. These associates are known for their patience, responsiveness, and willingness to provide education and advice, helping customers feel confident in their choices. The store itself is described as spacious, clean, well-organized, and a pleasure to browse. Many customers appreciate the personalized service, including assistance with estimates and quotes, which helps in staying within budget. Some reviews mention the extra steps staff take outside their scope, such as helping with decisions about vanities and mirrors. Though some experienced minor miscommunications about orders, overall, customers feel satisfied with the support received. The Tile Shop’s combination of a broad selection, quality materials, and dedicated staff makes it a go-to place for home decor and renovation projects. Customers often leave happy, planning future projects and confident in their choices thanks to the helpful and professional team.
We were so lucky to have met up with Rebecca G. She was so helpful and so knowledgeable. Thank you for making this a wonderful experience.
December 2025
We worked with Christina on a bathroom that we were reconstructing. We felt lost in terms of types of tile to use, color schemes, etc. until she helped us pull that all together with some great education/advice. Helps to work with a professional. Thanks Christina!
November 2025
Worked with Ms. Graves at the Tile Shop. Absolutely phenomenal service, responsive, communicative and excellent with helping to select materials for what I was going for. She was able to put together estimates and quotes in real time and worked with me to get to a good price. Highly recommend
