-
November 2023 by Grace M.
My husband and I own a coffee roastery in Longwood and we frequently ship out big orders, multiple boxes, sometimes a few hundred pounds at a time. We've been to a handful of UPS locations in the area and this one is by far the BEST one!! Other locations have complained about the size/weight of our packages, but the team here is quick to scan our packages and is always happy to help! Akshar is the best--definitely worth the extra drive to Altamonte Springs!
-
September 2023 by Garrett Glover
The best! Akshar is super helpful super fast privides excellent service everytime. Don't waste your time going anywhere else. Thank you very much!
-
August 2023 by Mistress K.
This store is under new ownership from a year ago. Everyone there is very helpful and friendly! I'm always greeted with a smile. I purchased a PO Box and the young man not only remembers me, but looks up my Box number whenever he sees me struggling to remember. It truly has the vibe of a neighborhood UPS store.
-
July 2023 by RPM Bicycle Services
As a small business I must say the professionalism and communication is top notch! They take great care in notifying me when packages arrive and are fantastic to work with. Also very friendly staff. ???
-
July 2023 by Lupe Clark
Akshar is absolutely excellent. He has gone out of his way to make sure my packages get where they need to be. He will go out of his way to help you as much as he can. Will go out of my way to only go to this store 100/10
-
July 2023 by Don Julio
Man just left the ups store the customer services I just received really makes me have faith in humanity. The best customer service I’ve ever had.
-
May 2023 by Danielle B.
The young man that is always working at this store is the most pleasant + efficient UPS store employee I have ever met. I will go out of my way to go to this store over any other UPS.
-
April 2023 by Nevin Wherrell
Akshar provided us the best service we have seen in years! He was very personable and knew everyone that came in. If you need to go to a UPS store I highly recommend this one!
-
April 2023 by Sharon Dudley
Came in for a notary and had very quick and helpful experience! I was not even aware that they had notaries until finding myself in need this morning?
-
March 2023 by Xeroius Grabnob
Had a huge Amazon return that was done wrong on my part. They took the time to make everything work.
-
December 2022 by David B.
I would try to go any other UPS store but this one from now on. Returned my tux and the box had some breaks in it (exactly what it came in). Even though two small pieces of tape would've fixed the small holes the Indian man started screaming at me that it was my responsibility that I should've called them when the box was received and need to take responsibility for my actions. Long story short not coming back here lol feel like there were better ways to handle that. I know the customer isn't always right but neither is the employee....
-
October 2022 by Emily Cadot
Second time I ordered a phone and it's to be delivered on Saturday requiring to sign. They don't knock and quickly leave a note on the door with no text as requested and no way to contact them because their store is CLOSED. Absolutely ridiculous.
-
October 2022 by Emily Abbe
Amazon never got my return that was suppose to be shipped back from this UPS location. When I went in the store was extremally messy. I should have just walked out and gone to another location. The package could be lost in the store. Now I'm out money and the product.
-
September 2022 by Rachel Maioriello
I have sent packages both domestically and internationally from this store and the service I have received has always been impeccable. Akshar is always so friendly and courteous, especially when I need to print return labels. You can tell he really takes pride in his work and it shows. I wouldn't go to any other UPS Store.
-
September 2022 by M S
They say that three times is a charm but I'm telling you after 3 strikes, this store is OUT. They don't open on their published hours (and I wouldn't complain about a minute or two or 5), the staff inside is not very competent regarding helping locate a package via on-line tracking, and again, it seems that they open whenever they feel like it. The best place for drop off is a CVS store!!