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November 2023 by Brandon Sieben
Drove 20 minutes here and their tap machine was down. Wouldn’t comp me a 10 dollar car wash told me to go to another car wash. Won’t use mister again. Dude was nice about it though.
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November 2023 by Nicholas Woodie
My truck was pretty dirty so I bought their best wash. It didn’t even get the fresh bird poop off my truck.
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October 2023 by Danielle B.
My experience at this Altamonte springs location is enough for me to never visit another Misters car wash. My first wash I paid for the titanium wash. Terrible! Tires still dusty and dirt still on back of my car as well as up the hood. (My car is white. ) but I went ahead and wipe everything down myself since I was giving a flyer to redeem a free titanium wash before 10/31/23 along with everyone else that day. I redeemed the code and tried to used it maybe 2 weeks later. The sale rep could not get my redemption code to work so he called the manager. They both tried to figure it out then turned to me and said the code had already been used by someone else. The manager proceeded to go back and forth with me accusing me of giving the code to someone else. Showing my the phone number of the person who had the same code as me. when I explained to him maybe there was an error on the their end because they were handing out those flyers to EVERYONE the day I got mine. He ended up letting me get the car wash after telling me "never again "! The wash was alittle better from the first one. But I'll never go to any of their car washes. I actually decided just go get a detailer. Nothing like a good old hand wash.
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October 2023 by Jorge Santaella
They charge me 29.99 a month plus taxes. When you get into the carwash some of the brushes does not work including tire shine. Also some of the vacuum cleaners does not work either. Still they charge the same amount. I just moved to Altamonte and visited the car wash 6 times in 2 weeks and nothing have been repair. They should discount you from your monthly price every time your car is not clean properly due to their lack of maintaining the machines and vacuums functioning adequately.
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October 2023 by Allyn Craig
This place used to be good but since the new ownership, it's worse. We are canceling our membership. They used to have some pre-wash buckets in front to get the tough grime odd before going into the car wash, but those are gone now. Also, the wash quality has declined. We will go elsewhere
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September 2023 by Kelley
I'm not one to ever make a comment, or to give a review...especially a negative one. However, for a company that states they care about high quality, I'm a little concerned.Taking towels and windshield spray away is one way of showing that the bottom line is more important than the customer experience. My car isn't even dry, and still has soap on it. I'd like to be able to eliminate spots. I'd also like to be able to clean out my door jambs.I brought this up to the manager, and all he could do was apologize for the change and tell me how much it cost to have towels. Several times he mentioned the cost of towels. I told him of several low-cost approaches to diminish towel theft, but it was apparent to me that the team is not interested in finding a solution.Increase the price and take away services. Unfortunate.
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September 2023 by Ryki leg
Use to be packed here now it’s dead. The service is trash. The prices are going up and they took away everything but the vacuums. They don’t even spray your car before you go in. Lol I’m definitely now renewing my membership
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August 2023 by Julie Murphy
Loved this location when it was Top Dog. I've had a membership for over a year now. I was not notified that it would be changing to Mister Car wash. They took away the drying rags, window spray, and the car wash was rough compared to before. I even had to check to make sure my doors weren't dented the way the cleaners were bouncing off sides of my car. I'll be canceling my memberships asap.
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August 2023 by Alfredo Gonzalez
Little customer service, there are no rags to dry or do other details and by chance you pass the car through the car wash before closing, they turn off the vacuum cleaner 5 minutes later and you can't finish. I DO NOT RECOMMEND IT TO ANYONEService: Auto interior vacuuming
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July 2023 by Max Martin
Top Dog was great until it was acquired by Mister Car Wash. since Mister Car Wash has taken over they have taken away the bug wash stations, my vehicle doesn’t come out of the wash as clean and they’ve taken away the towels / window spray. All of those things may seem minuscule but they were a big reason we used Top Dog, unfortunately we won’t be using them any longer.
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June 2023 by Benjamin Mahoney
This car wash is nothing special. The machines inside ripped off the paint on my BMW emblem. I brought it to the manager’s attention and he said there was nothing he could do about it because the car was an older year. He instead offered me a credit for the next 2 months on my membership. I didn’t want a credit! I wanted you to replace my emblem.
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June 2023 by Katie Hamilton
Just left the car wash and absolutely nothing was cleaned on my vehicle. Paid for the guard dog $25 clean and so disappointed. Hoping with the change of er to Mister, it will be a better experience. Will not be back at this location.
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June 2023 by Evan
Not only was my car not clean after using this car wash, but there were scratches left on both sides of my vehicle. Got a condescending call the next day saying the scratches were there prior to the car wash, but wouldn't share the videos without a subpoena. Teslas record everything, the scratches were not there before.
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April 2023 by Bridget Kemp
Pretty good place. Sometimes the line is very long but they keep the lines moving. The only reason they didn't get more stars is because of the inconsistency of staff not pre hosing the car. I love when that is done first before washer starts.
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April 2023 by Danny Moran
The place used to be great, but since then they have gotten rid of the tire shine and the window cleaner. What they charge is still the same though. Imagine that. Less products, same payment. ??