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March 2024 by Tyler Jurden
Store number #18002716I spent over $40 on food and the entire meal was screwed up. I asked for the sandwiches to be plain and all of them were loaded and not what I asked for. I tried to called in about 8 times to talk to a manager and nobody answered the phone. I highly don’t recommend this location if this is how the workers at this location are going to be. All I’m saying is, if you’re getting paid $15/hr+ then it’s not hard to actually care for a respectable customer.
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March 2024 by Heather Perkins
Super nice! Fixed an order another Wendy's screwed up. Thank you for helping! Yummy chili!
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February 2024 by Lewis Karron
Are they kidding?When I walked in I thought what a nice looking Wendy's restaurant.There was a big sign inside: "At Wendy's, we're all about serving up fresh food, even if it means going the extra mile. When you walk through our doors, we do what we can to make everyone feel at home because our family extends through your community." DaveI guess garbage can be considered fresh too.The receipt I got at the restaurant ask me to give them an honest review for a $2 discount on my next visit. I decided to save them the $2 and write a Google review instead.Years ago, before there was an internet, I went to a Wendy's on 17-92 in Longwood. I was at the drive-through and saw an employee at the grill spit on a spatula and I just drove off.For a long time I liked their spicy chicken sandwich, "A juicy chicken breast marinated and breaded in our unique, fiery blend of peppers and spices to deliver more flavour inside and out, cooled down with crisp lettuce, tomato, and Heinz mayo. It's the original spicy chicken sandwich, and the one you crave." but I stopped eating them when they turned into an oversized spicy chicken nugget.My last visit to another Wendy's a few weeks ago I got a pretty decent hamburger so I wanted to try it again.So I went the other day at this location for another attempt at their burger. The person who gave it to me, first opened it up before putting it in the bag said "this burger has no cheese on it". I told her that was mine, I ordered it that way and she rolled her eyes and handed it to me.What I ended up with was over-cooked cardboard on a bun.I brought it back to the person who gave it to me and I told her this was not acceptable and she says, "that's the way they make all their burgers and that they don't make them any other way". So I decided to just get my money back.The manager came over and told me they were gonna make a fresh one for me. I thought that was all they sold but I gave it another try.The next one was not much better. The double burger was chopped up and tasteless the toppings I got did not help.I tossed it and I am now done with Wendy's for good.I see now why they have closed so many resturants.
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February 2024 by Mr. D
Food was FreshService was promptStore was Clean !!!!
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February 2024 by Deira Robertson
they screwed up a baked potato abd noone answered the phone to help
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February 2024 by Josh Aviles
I been coming here for over 6 years and never once had a problem . To be honest this is MY FAVORITE wendys. Food has always been great the people there some knows me by name and always says hi to me. But today I received my food and drink food was excellent like alway BUT the drink half way tru I see a plastic wrap in my drink so I dump the soda and took I took it back to Wendy to informed them the gentleman says he believe me but at the same time dosent because the cups dosent contain plastic. Now he may be right BUT doesn't change the fact that I did have the plastic in my drink. He offer me another drink . It's unfortunate because my trust in my favorite Wendy is now gone. To customers inspect your purchase. It not like before where you go to a single place and you trust them. I have nothing to gain in lying about this . Like I said this was my favorite place to eat at my lunch hour. God bless. Not looking to get anyone in trouble
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January 2024 by Don Johnson
I loved going to Wendy'
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January 2024 by Julie Davis
Other than missing one item in the order I'm happy happy happy.
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January 2024 by Anthony P
Wendy's food is one of the better fast food eateries. The service here is excellent, and the store is very clean.Vegetarian options: Not recommended for vegetarians...
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January 2024 by Beatrice Vidal
Wonderful place to be whether at work or dining out this Wendy's is the best cleanest and friendliest service I've ever experienced. I recommend this
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January 2024 by Bender Rodri
Terrible customer service. Staff did not honor online order even with confirmation.
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January 2024 by Hanna Shchurova
Drive Thru is terrible. They messed up my order, even didn’t complete my order, charged me more than should be and forgot to give me a drink. The drive thru operator I don’t know if that lady was tired or just didn’t pay attention to me. My order included fries and drink, and apparently she charged it separately, even though couldn’t understand why they charged 22$ for 1 asiago chicken club and 2 cheeseburgers
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January 2024 by Amiaya Pierre
I want to start by saying I’ve been living in Seminole County for over 30yrs & never experienced such an aggressive & disrespectful Wendy Manager or General Manager as he said I ask to give me info So that I can submit a complaint against him & he laughed & said go ahead I’m the one that’s gonna get the email & there nothing you can do I felt so hopeless & defeated at that point I told myself I will post a review in hopes Wendy can get this Wild Animal out of there ASAP sad to say but he is not even from here acting like that I believe he is Haitian from Haiti we come to America if all we are doing is giving you help why treat are people like that & also your own employees SmH
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January 2024 by Pat Dardiz
Food delicious and served quickly.
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December 2023 by Ali Jessa
FOUND A COCKROACH IN MY FOOD!WORST WENDY’S EVER!! AVOID THIS DUMP @ ALL COSTS!!! ? ? ? ? ?