“Yesterday, the branch manager, Vanessa Santos, went above and beyond to provide me with excellent customer service. Where the SunTrust Fraud Department/Call Center Ops failed, she succeeded. Thank you Vanessa for going out of your way to assist me with the issue, following up, and all while maintaining such a wonderful attitude and personality.”
“Yesterday, the branch manager, Vanessa Santos, went above and beyond to provide me with excellent customer service. Where the SunTrust Fraud Department/Call Center Ops failed, she succeeded. Thank you Vanessa for going out of your way to assist me with the issue, following up, and all while maintaining such a wonderful attitude and personality.”