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November 2023 by Rokket Horton
After being on hold for an obscene amount of time to make an appointment for a medical clearance, I decided to do it online.The online appointment process was fairly simple, there was a box to check for a pre-op clearance, I clicked the box and on 10/30/23 I had an appointment for the next morning 10/31/23 at 8:45 AM. When I arrived at the appointment I was greeted by a text book rude millennial receptionist. I shall refer to her as Ms. MillennialMs. Millennial looked at my paper work and stated that I cannot have an appointment on the exact same day, as making the appointment. I printed out a copy of my appointment & informed her that the appointment was made online 10/30/23 at 7:40PM. Ms. Millennial stated " 10/30 or 10/31 its all the same you can't have an appointment". Once I presented her the appointment document, she reluctantly looked at her computer, obviously annoyed to put down her iPhone, looked in her computer and stated" We still can't treat you, because you have not been here for over 3-years". Ms. Millennial further stated and was adamant that that is TGH policy of 36-months.So, I asked Ms. Millennial when was my "Last Appointment", Ms. Millennial stated it was 11/23/2020. I asker her if she knew what today's date was. She said Yes. I asked her if she knew October comes before November, she paused and said Yes. I asked her if she realized that I had in fact been there in less that 3-years, 35-months to be exact. Ms. Millennial did the math in her head and stated, "It don't matter, its all the same". I asked her if she was indicating that 10/31 and 11/23 are the same and she said yes.Good Job Ms. Millennial, you should get a government job or apply for a Sales Prevention Sales position.
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September 2023 by P Christian
You never get appointment when you really sick and need care.My chart is nothing but big joke.Doctors don't provide doctors note when you sick and need note for employer they are the only one who don't provide.If get another provider appointment due to your own PCp doesn't have availability then that another provider never comes to see you instead nurse practitioner see you.Very disappointing service I ever had received here.I won't recommend anyone.
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September 2023 by Terri Ciccarelli
This Dr is not good. She never returned my repeated calls, ignored my complaints and only passes out referrals and med refills. I need a Dr. who will listen and help and she isn’t the one.
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September 2023 by Maureen Taylor
Terrible customer service - terrible prescription refills. Nobody in Dr. Amos pays any attention to the patients. Rude & disrespectful.
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August 2023 by Nancy Luciani
I wouldn’t give any stars if that were an option. This practice has tanked. Dr. Amos has failed to give answers on a test that produced positive findings and I have been chasing for answers. Now to be ignored completely.Glad she takes life so for granted when it’s not her own!This isn’t the first time there has been issues. Several times trying to get appointments with months on end waits, including after hospital stays. She does NOT care about her patients. I would stay away from this doctor and her practice. You may just end up dead waiting on next steps after bad test results. Still nothing has been done and the rest was given on 08.01.2023.You tell me???Terrible!!!
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January 2023 by Melissa Harman
The past 2 times that I've needed to be urgently seen, I have been told that I can't be seen for a month!! Am I able to keep 2 stitches on my face for a month?!?! Thanks. Now I will have to pay, most likely, a few hundred dollars at an urgent care.
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December 2021 by Charlene Wang
As always, Dr. Amos is very professional and patient asking questions and pay attention to what the reason brought you to her office. Highly recommend her!
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December 2021 by Natalie Gianetti
Had my first visit to Dr. Amos office. Everyone was great! the office staff the tech and Dr Amos. I feel its very important to have a Dr that takes the time to listen and felt that Dr Amos did that. I am glad she will be my new PCP and feel confident that I will continue to get good care from her and her office.
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December 2021 by Sheila McGhin
Dr. Amos is compassionate & very thorough! It’s obvious she really cares about her patients!Her office & staff members are very organized & efficient. When you have a question or concern, you can rest assured it will be answered in a timely manner.
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December 2021 by Curtis Powell
I appreciate my time with Dr. Amos. She listens well and is patient in explaining any details in outlining her exam and recommendations. Dr. Amos takes the time to make certain she has covered all aspects of my visit and answered all my questions that keeps me returning. I definitely recommend her to anyone.
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December 2021 by Julie Stocksdale
Dr. Amos spent as much time with me as I needed. She listened and provided appropriate feedback and advice. She addressed all my concerns and made a plan for going forward. I'm extremely pleased with her care.
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December 2021 by Carl Morrison
This is my second time visiting this doctor office and Dr. Amos, and I must say that every time I go they have been great. Dr. Amos listen and she doesn't rush me and she cares. The office staff is great as well.
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December 2021 by Rob Hile
Dr. Amos is fantastic. She always gives me pragmatic and real life assessments of my current health status. I am very happy to have her as my primary care physician.
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December 2020 by Kat Rich
Dr. Heather Amos is great at quick appts and giving referrals. She issued a prescription for a cold sore I had without seeing me which was great bc I needed it fast. She asks a lot of questions about history and was suspect of my plant based diet, and has sent me for blood work. She's all business and doesn't waste time with personality, which is ok since the patient is there for business, not a friend.
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December 2020 by Robin Todino
Dr. Amos is excellent. Great experience with open communication, diagnosis, and instructions for follow up care. No real wait time and fast appointment.
