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May 2025 by Gina Tessier
I saw Dr Luis Lopez for years and while I thought he was a decent doctor. I was constantly worried about my cholesterol being high. He never said well it could be the keto diet or anything of concern. Instead just kept saying you are not at any risk for heart disease. I finally practically had to beg him to put me in a statin. Now I have Nafld. My cholesterol and triglycerides came down but my liver paid the price. So thanks Dr. Lopez.Now you know why I left your practice. Years of untreated extremely high cholesterol.
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November 2024 by Will Correa
My Elderly mother goes here, and could never be seen. Every time we call for assistance, they tell us to go to urgent care. Unbelievable! Looking for a new PCM.
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November 2024 by Vicente Lopez Jr
I had a very disappointing experience with a gastroenterologist at BayCare Medical Group, and I strongly advise others to avoid this physician. After seeing him for nine months due to ongoing stomach pain, he dismissed my concerns and suggested that I was lying about my symptoms. It became clear to me that it was time to find a new doctor. I believe this doctor should not hold a medical license, and I urge the medical board to investigate his practice. Additionally, the front staff was equally inadequate.
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October 2024 by GJR
Dr. Lopez is OK . I would rate him about a 3.
He’s part of TGMG and therefore it’s not easy to get to him directly. All Appts go through their general call center or portal. He has way TOO many patients & the wait to get in to see him can be 3 months + most of the time.
His office has canceled 2 Appts on me in the past, no reasons given. Just “Contact the office to reschedule”!
Recently, I ordered a script at my Pharmacy with about a 7 day supply left which normally is enough time. When I went to see what was the delay filling it, my Pharmacy informed me the request was denied & they could not tell from their end why.
I msgd my provider via the portal & that was when Nurse Nicole told me that they could not fill it because I needed to come in for a visit first. I had told Nicole that I was on this weeks Calendar with Quest for New Bloodwork and only had 5 pills left. I have very High Cholesterol and Dr. Lopez put me on a statin. Unfortunately, Dr. Lopez’s Nurse did NOTHING to try and get me in for a visit within the week so I could get the Prescription filled sooner! No Empathy from RN Nicole nor apologies or going out of her way at all.
Finally, I had to call the General TGMG # to schedule with another Doctor next week so I could simply get my script filled! The System is not only broken in this country, but Compassion & Empathy are few & far between!
Good bye Dr. Lopez. You are responsible for your team & how they treat your patients!
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February 2024 by Erica Pierson
May quite possibly be the worst experience with a doctor that my family has ever experienced. If I could give 0 stars, I would. My husband established Lopez as a Primary Care doctor a couple of years ago & saw him for debilitating neck pain. We saw some specialists recommended for that scenario, case closed. Fast forward about a year & a half later (December 2023) & we made a routine office visit with Lopez again to discuss preventative medicine options for chronic migraines. We were there maybe 10 minutes, he didn't want to explore options we were interested in & advised us to make an appointment with a Neurologist & sent us home with a prescription. Once we filled the prescription, we did a little research on the specific medicine & discovered that it not only should be used as a 2nd line of defense medication wise, but that is rated as the highest medication with adverse effects & typically used for extreme cases of depression (not something my husband had). We did not feel comfortable using this medication & called the office to see if there were other options we could go with. After getting the run around with his team on the phone, we were told that there would be no way possible to discuss any changes with the Dr. & we would need to come back in for another appointment (when we were literally there the week before). We decided we would just go another route & wait on any meds to be chosen when we could get in with a Neurologist (suggestion of Lopez). We then called to schedule our Neurologist appointment & was turned away because the referral in the system was for a Neurosurgeon & not Neurologist. It was an act of Congress to get the correct referral made, which included an in person visit (1 hour drive from our home) to bring up the matter & at least 3 following phone calls with his office to get the much needed referral changed. Notes from our previous December appointment in no way were accurate or reflected the reason for that particular visit in December & we had to convince staff of what the visit was for to get the referral changed. Long story short- save yourself some time & $$ & if an appointment is not needed immediately, wait for a doctor who can actually give you their time & effort.
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September 2023 by HappierBiking
Patients beware! TGMG group exaggerates basic symptom description, not sure why... Dr Lopez, whom I have yet to meet, had his assistant call me a couple of hours before my appointment to direct me to the ER instead for a full blood panel. Seriously? No, thank you! ER is for emergencies only. I know my condition isn't urgent nor dire, hence my booking a regular appointment. Was it an excuse to free his calendar? Well, he succeeded and I am now looking for another group/provider since TGMG seems to be denying proper preventative care. Very shameful!
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August 2023 by Janet Alonso
Worst customer service ever, changing my primary doctor!! I would not give any star, very dissapointed!!!
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December 2022 by Buzz Anderson
Dr Lopez is a great Dr. He really cares about his patients. I have had one medical issue resolve since seeing him and I think he has a positive effect on his patients health just by knowing him. He is the best Dr. I have had and I’m 55!The support staff he has have been incredible, organized, and in positive moods every time I have been there. That really means a lot these days as everything is more stressful.I always get a good parking spot there as well.
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December 2022 by Janice Grace
Dr Luis Eric Lopez was my Doctor that I chose upon arriving from Boston. He is by far the best Doctor I have ever had. He is thorough and kind. He has compassion and empathy for his patients. I also really love his Medical Assistant. This young lady is kind and has a great demeanor that projects professionalism. My husband also goes to Dr. Lopez and has high praise for him and his staff. Thank you for the excellent care. We are very grateful.
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December 2022 by Mark Russell
Nice doctor but there is no way to get in touch with him or talk with anyone in his office which is a serious matter. There should be a way to communicate online or by phone. The link to his website just sends you to the tampa general hospital area which is very confusing and unhelpful. For this reason we needed to switch to another doctor who is more accessible for questions to him and his office staff.
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December 2021 by Helman Daza
Excellent professional. Above all, he has a kindness that makes my nerves go away when I go to the doctor's visit. He explained the concerns he had very well and I address his comments with professionalism. His assistant is a person who stands out for her kindness and is willing to explain the doctor's recommendations to the patient.
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December 2021 by Willie Williams
After spending the past 42 years being cared for by military doctors, I was extremely lucky and truly blessed in the selection of Dr. Lopez as my Personal Care Physician after transitioning to Medicare at the young old age of 65. Dr. Lopez displays a sincere interest in my health and wellness, relieving me of any future stress concerning my wellbeing. I truly hit the Lotto with his selection.I've been with Dr. Lopez and his team at the TGMG Apollo Beach Office for over a year now and they've exceeded my expectations by leaps and bounds. They are all true professionals and I know that they're sincerely concerned about my health issues. Doctor visits are informative and insightful as the should be, this is truly an AMAZING & RESOURCEFUL TEAM
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December 2021 by John Seruchar
Dr Lopez and nursing staff were cheerful and answered all questions I had with regard to my f/u care appointment. Dr went over the test results for my lab work, KUB and x-rays that were done prior to my appointment. I would recommend him if you are looking for a PCP.
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December 2021 by Luz Tavera
I felt really good on my first visit with Dr. Lopez. He was willing to know about my health concerns and to help me with them. Dedicated and friendly person.
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December 2021 by Charmalee Hanson
I’ve going to women’s group for the longest time abs recently switched to TPGH because of personal reasons. Dr. Luis was thorough in my well visit and actually listened to me. The nurse was also kind and respectful.
