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“Amy Owen is an incredible person to work with! Kind, knowledgeable, professional, and so responsive! I have used her twice already and will return again should I ever need her services! Highly recommend!”
“My experience with Veterans United Home Loan was great. The most professional making the home buying experience easy. I will recommend Veterans United Home Loan to friends and family.”
“Dear Gisselle Otero and the Navy Federal Credit Union Team,
I hope this message finds you well. I want to take a moment to express my deepest gratitude for the incredible customer service I received at your branch located at 301 Riverview, Florida.
From the very first interaction, your professionalism and genuine care were evident. Gisselle, your ability to navigate my concerns with such expertise and understanding truly made a difference. You took the time to listen to my needs, answering every question with patience and clarity. Your attention to detail and commitment to ensuring my satisfaction made me feel valued as a member of Navy Federal.
I also want to extend my appreciation to the entire customer service team at your branch. The collaborative environment and the support I witnessed among staff members further highlight the culture of excellence at Navy Federal. Each interaction with team members was marked by warmth and a willingness to assist, which made my experience not only easy but enjoyable.
Thank you once again for going above and beyond in providing exceptional service. It is rare to encounter such dedication and professionalism, and I feel fortunate to be a member of an institution that prioritizes its members' needs
I would suggest anybody who wants excellent customer services. And great banking products visit them at Navy federal credit union and Riverview.
Boston Mike”
“Margie Hennessey has a way to get her points across without adding any anxiety of getting a loan! She is professional and very much bilingual (fluent in English and American Sign Language). We are so glad to have her services and her always availability to answer us our questions through texting or FT and email. We got the house, thanks to her!”
“Compliments for Mr Doug he greets customers with a smile in his voice and with a calming effect thank you Doug for accommodating customers in a timely manner with your EXCELLENT CUSTOMER SERVICES *_*!!you are the reason i like coming to this branch on 301 Navy Federal stay blessed !!!”
“I had the best experience working with Lisa Pusateri to get my first ever home loan. She walked me through the whole process and made sure I understood each step as they came to pass. The next time I get a home loan I know who I can trust to help me get the best service and resources.”
“My experience was absolutely wonderful today! The young lady that took care of me today (her name is Renee, btw) is the most adorable person! She was very helpful and efficient and treated me like I was her bestie! We had a great conversation about grand babies and how grandparents spoil them! Just wanted to give Renee a shout out! Keep being the bright ray of sunshine you are girlie! If yall come here please seek her out and have a chitchat with her! I bet she'll brighten your day!”
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“Stand up guy, knows the ins and outs of the industry very well and will communicate with you thoroughly to ensure he helps find what you’re looking for with your best interests in mind”