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March 2025 by Ragia Elhosary
The worst bank the worst service even the tellers are so rude
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March 2025 by Colten Kovich
Top notch staff, always nice. Have never had a negative experience.
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November 2024 by Sergio Mazariegos-matus
Hey there this is by far the best delicia is amazing at her job, sorry if I spelt your name wrong. Never misses whenever I’m there she always take care of me and makes me feel great.
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April 2024 by Blithe R.
The people who work at the Apollo Beach, FL, branch are friendly, kind, and helpful. I enjoy every interaction I have with them!
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February 2024 by Joshua Espinosa
America's Most Inconvenient Bank,I recently opened a bank account at this branch as a Canadian, an overall painless experience and left relatively happy with a bank account at "America's Most Convenient Bank." To begin with, I had most options and features of the mobile and online banking completely unavailable to me. I later found this to be due to my information being improperly added to the account and I had no access to change it. To try and deposit anything into my account I tried a check deposit as I could not even zelle myself, it was placed on hold for an extended period of time but I wasn't too concerned with it. A few days later I no longer have any access to the account and when trying to recover the account I had no options other than entering a SSN, as stated before being a Canadian I have no American SSN. I come into the branch and wait close to an hour to hear that the bank account has since been closed and will not be able to open another account. With no clear reasons leaving me and the banker to just speculate off the limited notes the banker could see, being told that the most likely reason for the case is because of trying to deposit by check. Only silver lining being the helpful banker I spoke to today.This has most likely been the single greatest waste of my time in all the years I've spent breathing on this planet.
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February 2024 by kevin elwell
Great people and service!
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December 2023 by Summer Thornhill
This branch needs to hire more people, It is always a wait in line , very under staffed . The head teller is very knowable but you can tell she does everything in the store because of the lack of staff present .
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November 2023 by Alis Fuentes
This branch has the worse costumer service I have ever experienced in a bank. The teller keep me waiting for a long time to make a deposit for unreal excuses no more customer inside the bank. Other employees not willing to help either. Sad part is there were no more customers. Please save your time and energy and go bank somewhere else
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October 2023 by Alicia Fuentes
This branch has the worse costumer service I have ever experienced in a bank. The teller keep me waiting for a long time to make a deposit for unreal excuses no more customer inside the bank. Other employees not willing to help either. Sad part is there were no more customers. Please save your time and energy and go bank somewhere else
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August 2023 by Julissa Rodriguez
The staff and service was great. Thank you for your assistance.
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August 2023 by Cindy Mavis
Great staff.
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December 2022 by Cherron Gregory
The staff @ this bank are so wonderful. They are extremely helpful, polite and informative. Thank you for your service.
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November 2022 by Stephine Nicole
I’ve had to call twice so far for information and by far the rudest and worst costumer service. I would not recommend if you are needing documents for a new home
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October 2022 by Reverend Alexander
I had hell with the teller trying to deposit cash into my account. I ended up just using the ATM machine outside to do all my business. Why employ Tellers that will not do what the ATM can do?
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August 2022 by Jorge Fernandez
Manager Terrell did a great job!
