American Granite Factory is a highly recommended business for countertop needs. Customers praise their wide selection of quartz and other home decor options, along with honest and accommodating service. The team includes Debbie, who helps with choosing products and provides quotes quickly, and Eddie, who measures and ensures the templates are accurate with great attention to detail. The installation team, led by knowledgeable and friendly installers, delivers seamless results, matching seams and fitting sinks perfectly. Customers appreciate that the process is smooth from start to finish, with some noting that the team is willing to come back for additional work, such as drilling extra holes, at no extra charge. The business stands out for exceeding expectations and going above and beyond to ensure customer satisfaction. While most reviews highlight the professionalism and quality of work, a few mention that the installation team can sometimes try to do too much too quickly and may not always be as customer service oriented. Overall, American Granite Factory offers excellent service, quality products, and a seamless experience, making it a top choice for countertops and home decor.
We had just a great experience from beginning to end with this granite fabricator. And to our surprise, they were able to sell our excess granite and gave us a check for the remainder. They didn't have to do that and we would never have known they sold it.
August 2024
Just replaced my kitchen counters - they look amazing and the whole experience was great. Debbie was patient as decided on what quartz slab I wanted and the fabricator and installers were terrific. Definitely recommend!
February 2024
The service and selections are truly the best. Mr. Doc Ung is accommodating and honest. Thank you very much for your expertise.
