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November 2023 by Jessica Cross
No complaints at all! We brought an SUV in for an air suspension problem that had been going on for years and we finally got it fixed/ converted over to springs, thanks to 1st performance! They were very upfront, friendly, and fast! The pricing was excellent as well! They stayed in contact throughout the entire time it was in their shop and they even got everything done the day before they said they'd have it done. All in all I would highly recommend this place! Thank you guys!Jessica & RosemaryServices: Steering & suspension repair
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November 2023 by Randy K.
Brought my car in for a humming sound in the front. After Robs tech looked it over he came up with the front wheel bearings and CV axle was bad. Received a quote and it was very reasonable, Rob even told me the CV axle could possible wait a little longer. Which made me feel good that he was looking out for his customers and not trying to stick it to them, I went ahead had them do the entire job. Rob said it would be done In the afternoon and it was. Rob and his crew seam very knowledgeable and honest. I will be taking my vehicles back for any repairs that need to be done.
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September 2023 by Jeremy Kinney
Misleading Facebook ad led me to this place for an a/c recharge. Ad was for up to 1/2 lb of freon but I didn't see that because I clicked the get more info button. I called someone there. Then someone called me since I signed up through the ad, and I asked them if it's $99 for all cars. They said yes, with no mention of the details.When I got there and talked to one of the workers, I told the guy that it only blows out 60 degree air. He told me that's all I can expect from any car, but the internet says cars should blow 45-55. I've personally seen this vehicle and my other blow 45.When I filled out the paperwork I checked the section stating I'd like a written estimate before the work is done. Then I got billed $225 without warning. For that price I could have went to shop near more, and probably have got it done for less.The price should be for a FULL recharge. All vehicles take about the same amount of freon, and freon is cheap, even at retail price. They had several opportunities to handle customer expectations, especially with me inquiring about it and even checking the box when I got there.They know they're misleading people for profit and they didn't care that I was unhappy about it.
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August 2023 by Christopher Smith
Rob the owner seems nice and somewhat honest..I thinkBut his mechanic is a lazy cheat depending on what kind of day he had..Got brakes done . Squeaked all the way home..brought it back, mechanic claimed no issue, so he didnt fix..also had my driver's window fall down so I asked it be fixed. Was quoted 450 plus...needed all new mechanical window system said the mechanic..Took it to A OK tires...the glass had come off the system...they fixed in 20 minutes for $100..then said, by the way, your brakes squeak....hit and miss at this shop at best..
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August 2023 by Ryan Appah
I have a Mercedes Ml350 and a/c went out they fixed my car same day I called and saved me from Pepboys who were taking me for a long money ride. I really appreciate 1st performance for taking care of me like family. I will definitely be back.Service: Air conditioning
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March 2023 by Florence Ramos
Our car stopped on road and had to get car towed. We were greeted in a kind manner and were provided with exceptional service through out. They were able to advise us of a car recall and assisted us with detailed information. I would recommend them to friends and family!!Service: Auto engine diagnostic
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October 2022 by David Swalina
Robert and his team inspected and serviced a vehicle that sat idle for a year and a half. They got to work quickly made several minor repairs and did the work that was needed. I got the car back the next day. Prices were fair, service was great and the work was professionally done. I could not ask for more. I will definitely use them again.Services: Oil change
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October 2022 by Brian Leon
They fixed my brakes and did an oil change. Great work for a decent price. It's been 5 months everything is running GreatService: General repairs & maintenance
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October 2022 by Nancy Ulmer
I had a tire blow out on 436 and pulled into first performance automotive and within 2 hours they had two new tires on my car. Very professional. Thank you Marty!Service: Tires
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October 2022 by John Worrell
I had an appointment for an oil change and the sevice was excellent. I was in and out iness then 30 mins.
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October 2022 by B L
I got my oil changed with Rob and the team. Great service. I will go back soonService: Brakes
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September 2022 by Mike Lathrop
Simply called them to ask to be removed from their text service since I have never used them nor do I even live anywhere near them and was told to text back to be removed. There is no opt out option and I have text back repeatedly every time I am messaged. The employee on the phone also seemed lost when I mentioned being contacted and I could tell didn't believe me until I told him that a Robert was texting me.
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August 2022 by Ryan S.
Had a buddy get stranded next door to the business, just before a thunderstorm was about to pass through, and needed to buy a gallon of fuel to get him to the gas station down the street. He attempted to ask to buy a gallon of fuel from the business and was told by the owner that "Gas isn't for sale here". So the owner, rather than being compassionate and selling him a gallon of fuel, refused to help someone in a distressing situation, and forced him to walk in the rain to a gas station 1/2 mile down the road. Someone that inconsiderate doesn't deserve to be in the business of serving people. If he wont sell someone a gallon of gas, how will he treat an actual customer? What kind of service will they get?
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May 2022 by Steven F
Needed an oil change and tire rotation on my 2019 Ford Explorer. Called Rob today at lunchtime to make an appointment for possibly next week. He said to bring it in now and they’ll take care of it. I drove up to the shop and I was in and out within 20 minutes. The service was fast, well done and and I was completely satisfied.I have been here multiple times now for routine maintenance and they have always done a great job.Would recommend him to anyone that needs an honest and professional repair or service.Thanks RobService: Oil change
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May 2022 by jancezkiewicz .r
Well , Rob and company did it again .Brakes , rotors , rotation , oil change, a tire repair and a new tire, balanced and out the door for half of what others in the area quoted me , on my 06 civic.I'll be bock? ..Hope not to be , but if I need any other repairs this is where I'll go. With my other 5 vehicles.
