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March 2024 by Sydney El Hafidi
I’m highly confused as to who is training the employees here… I did my taxes about a month ago louis michel Catin, CAA was really sweet and so on , tell me how my documents were received back because apparently I’m missing a document .. that’s fine no worries.. the problem is my husbands documents were all wrong his last name is his first name , he has a made up middle name ( he doesn’t have a middle name) this place lowkey/high key feels like a joke .. and yet there’s nothing funny about it ! When someone gets a chance I would like to be contacted directly .. furthermore that service fee I would like back , because unfortunately this is unacceptable standards that you all have in this place I understand if it was a mistake but sometimes mistakes cannot be fixed and unfortunately for my husband and I it could not ! Thank you but no thank you
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February 2024 by jorgeluis herrera
great service
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February 2024 by stupid spider
They did a great job!!!
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February 2024 by Rodrika McKnight
Best Service!
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February 2024 by Victoria Tjomstol
Ken made it so easy2nd year using them
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July 2023 by Sawsan Aboukarroum
I am stl wait
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May 2023 by Kenny Sellers
The good people at H&R Block took care of me even though I waited till the last minute asking for help.
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April 2023 by Kenndra Arndt
Louis was outstanding! He explained everything to me and helped me get the best refund. Im a new business owner and with his help and knowledge I know what to expect next year! First time with this H and R block but ive been coming to this company since I filed my first return in 2017. Will never use another service. Thank you so much for all your help and hard work!
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April 2023 by Jill D
Fast, reliable and very personable staff for all my 20 plus years of using H&R Block. I wouldn't trust anyone else.
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April 2023 by Michael S.
Quick work of my taxes I usually struggle with. Will use them next year!
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March 2023 by Joseph
Front desk women or whoever receives the calls was extremely short, rude and unprofessional. Worst experience I’ve ever had I called to confirm my appointment over the phone after it being five minutes past when they were supposed to call me and she said they will call you didn’t ask for any of my information or to confirm that they would get in touch with me.
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February 2023 by dark rida
Usually give good rates and service friendly staff
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August 2022 by Courtney Paul
Yolanda was professional, courteous and understanding of my needs, made everything very easy for me
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June 2022 by Sonia Arroyo
Waiting die 2 days to get a response or a call back still waiting. Terrible not good customer service
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April 2022 by Taylor
I've used H&R Block for 3 years now. Each time they do my taxes, I pay around $460. Self employment/business + audit protection (which is pretty expensive in my opinion but I pay and never complain). This was my first time visiting this location. I booked an appointment in advanced (I had to wait about 10 mins). Each year I notice that H&R Block does the absolute BARE MINIMUM even though I pay extra each year. I received a IRS form CP11. Apparently they have never seen this form before. They requested I make ANOTHER appointment to address this form which I did. I come in the next week only to be told that I need to call the IRS on my own time to figure this out - they were not going to help me even though they advertise otherwise AND I pay for extra services (wasted my time/gas). Basically the IRS is missing a form that H&R Block was supposed to submit for me in a previous tax year (that is exactly why I pay to get my taxes done so I don't make these mistakes myself yet H&R Block claims to be 100% accurate). No other options were provided for me so then I asked for help to call the IRS and they proceeded to tell me I would have to pay an ADDITIONAL $100 for their help to call. At the end of my appointment, I was told to make ANOTHER appointment (waste more time/gas) for zero help. Won't be returning to this location and I will be looking for an actual tax expert next year.