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April 2024 by Tatiana Galvan
I’m not one to be mad easily, even in circumstances where my car is towed. However, when I spoke with whoever “Frank” was, he spoke on the phone very rudely, completely unprovoked. Replying to my questions with snarky comments. It doesn’t take much to be a nice person, especially when I’m already handling my car being towed and having to pay for something so stupid. Front desk and other men were nice though. Hire better managers, thank you! :D
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April 2024 by nikki rice
Frank charged me 300 to move my fifth wheel 7.6 miles after his prior no call no show. I was told their truck broke down but at least call to inform. He was able to do it 2 days later after reminding him. The driver that was dispatched was incredibly helpful and kind though.
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March 2024 by John Morillo
What is there to say about this gem? Car was placed for repo, despite the fact I paid up to date on the car loan's website and never showing past due (not MFSI's fault). Repo guy knocked on the door and told me about the repo, to which I said I need to call the car loan people, because it was a mistake. I had my other car parked in the front, to which the driver made a snarky remark by saying he will alter my other car, to allow himself to take the car up for repo (illegal). After conversing with the car loan and clearing it up, I told him he can head back because no repo was taking place. The man again made a remark he will forcibly remove my car no up for repo to take the other car, to which I reiterated that was illegal and he can leave. He proceeded to yell my business in the neighborhood like a child who was told no for the first time, threatening to damage my vehicle. I told him to leave and learn how to behave professionally, but judging by looking at this guy, I kid myself. He turned off his repo truck blocking my driveway, to which I called the Police. As the police were close by, this probable parentless man decided it was time to go. From previous comments, the owner insists he doesn't hire criminals. Judging by my experience with that guy, I seriously doubt that. Seems to me based on these comments, this whole business is a red flag in itself.
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March 2024 by Alexander Mori
How we can put 0 starts to this place?I just called the police because the towed my car on Monday. I came here today, wedsnday, to recover my stuff by appoitment and i was surprise i can't get in. They said took all the stuff from my car and out it in bag. It was missing stuff from trunk and they went to check to give then to me. If i don't claim about it they keep it! PfffBut the most horrible was they took money from my wallet!I called the police because they stolen it.Be careful with this called company, if you miss something call the police with no fear!
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March 2024 by Lady Sunshine
I pray no one gets their car towed from MFSI towing & recovery, they came to get my car between 2-6 am arrived to this company at my appointment 1:30 PM. They had already took everything out my car and placed it in the box. When I receive my things all my CASH and COINS were gone I asked the lady at the front desk where was my money?. She replied that she didn’t know, one of the drivers took all the things out the car and placed it in the box. I asked for the drivers name, and she responded that she could not give it to me. I asked to speak to a manager, and he was very nasty with me telling me that my money was petty money and I shouldn’t have got my car towed. Look people don’t let that powder head, dry up, stiff lace front wearing xxx man seal your stuff out your car. I’m calling the police!!!
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January 2024 by Sean Jennings
I was stranded on the side of the road, miles away from my house with my bicycle which had just broken down. I flagged down a representative from MFSI towing who stopped, let me have one of his old tools and I was able to get the bike working enough to be able to make it home. THANK YOU!!! I will never forget your kindness.
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January 2024 by sandra williams
After hours employee informed us he was currently "High" when we called. We were misinformed regarding fees, policies, pickup times, and procedures. We ending up paying $210.00 instead of the $140.00 originally quoted.Frank on the other hand was surperb. He attempted to honor what the "Weed Smokin" employee stated, via telephone, by removing some of the unexpected fees accrued.Overall, I would recommend calling between 8-6pm and asking for Frank as Frank will do right by you.Signed,Grateful for our first-time experience with a towing company, we learned a lot based on our encounter with both employees.
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January 2024 by Amy Allen
A phone number or website would be nice
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August 2023 by Roddy Cruz
Visconti has a nice scheme with MFSI Towing.My vehicle along with 4 other people were towed by MFSI at 2am on Sunday. I had an expired decal, but was waiting on the new one in the mail. Which so happened to come Saturday, but didn't check the mail in time.They took my vehicle without any warning nor letting me know that my vehicle was towed.They purposely got our vehicle on Sun because Dmv is closed, so you deal with the choice of getting your car and hide the vehicle until the new decal arrives or you leave your vehicle overnight and get charged $200 for storage per day.My neighbor mentioned his wife and him were away traveling for a funeral and I was away traveling for work for about a week and got back in Sat. What would've happened if they took our vehicles while we were away? Without a warning and us not knowing the vehicle was taken they would've racked up $1000 in storage fees. That company is not under BBB. Shady business with shady contract with visconti. Wonder how much of a kickback they get for letting the tow company come in to grab vehicles. ?Visconti is very quick to send you stupid letters of violations, yet they can't give you a warning, letter, phone call, email etc that your vehicle is in risk of being towed?Very frustrating. I feel violated and don't feel safe in Visconti anymore. Visconti knows exactly who they allow to rent/purchase in the community and we are hard working families that want to give a better living for their own and now we're treated this way? We are paying clients and you rob us for $135 for towing a vehicle that was registered but didn't have the decal yet...Service: Car towing
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July 2023 by Nick
I’m taking this business to court they stole my car and everything out of it. If anyone else feels the same way please contact me I’m shutting his little operation down I’m over him robbing me and other people.
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May 2023 by Cindy Adkins
License to steal.. trash totally trash people
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May 2023 by Cameron
Illegally towed my car even though I have the proper decals and was parked normally in the same spot I always do. This is now the 4th time these thieves took my car.
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May 2023 by Thorgood
My vehicle was towed here, they went through every piece of my personal property. These thieves stole over $1,000 worth of property from my vehicle, and make vague lists so they can’t be held responsible. It’s a theft operation full of dirty individuals and you better hope your vehicle never makes it to this disgusting business. They take money (cash was missing), sentimental items, electronics, anything of value they will steal. All of which was missing from my car!!! They treat your belongings like they’re meaningless and damage just about everything with no regard. Just read the countless other reviews of people saying the EXACT SAME THING!!!! It’s not a coincidence and they deserve the awful lives they’re enduring. They even respond to bad reviews on here with attitude and threats, just like a scummy business would. Shame on you for taking advantage of peoples misfortune but that’s why you’re junk yard people.Service: Car towing
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April 2023 by T Edwards
Towed my car, broke into it, realized they improperly towed my car and brought it back. No cameras in their facility. But my apartment complex shows them leaving with it and bringing it back…….File a police report people!!! Also report them to the city people. You have to hurt their pockets seek legal console.
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April 2023 by Courtney Dennison
My car was towed out of my complex! We require a decal which WAS ON THE CAR my FRONT OFFICE MANAGER PUT THE DECAL ON. Front office didn't even receive and email saying the car was towed, come to find out they towed because of the expired visitor pass we had forgot to take down when we received the decal BUT THERE WAS A RESIDENTIAL DECAL ON THE WINDSHIELD??? Predatory.
