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January 2024 by Mary Lawson
Went for a part and Stephen was amazing. Super kind and very knowledgeable. Will give him 10 stars!
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January 2024 by W G
Nice place but they close at 8:54pm not9:00pm
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January 2024 by Gerren Sprauve
This one goes out for Stephen at the Rock Springs Rd. Apopka, Fl location.I walked in, locked eyes and his energy was what I needed. Light hearted, attentive, easy going and communicative in the way that I needed. I say that again because what he didn’t know (at the time) was that day was my anniversary and to have a random car issue to start a planned day with my wife was touch and go.I needed to continue demonstrating that everything was under control and Stephen complimented that. Even though O’Reillys the company couldn’t directly solve the challenge, Stephen being on the schedule that day was WHO I needed to help me solve the overall challenge in a smooth and powerful form.The details of how are unnecessary at this moment, but what he did in that moment…. Who he was BEING in that time and space. His candor and commitment to helping me a stranger demonstrated what it’s like to be human.At the end, I told him it was my Anniversary and that’s when he attached his already given Goodwill to it as his gift to me/us.I needed an interaction like I had with him….and he pulled through. to you Stephen.Thank you.
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September 2023 by Delania Lowman
Service was great.... workers was very helpful and nice
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September 2023 by John Gardner
They go the extra mile to make sure your taken care of. Had a check engine light found out it was the gas cap from them scanning it. Bought the cap from them changed it dismissed the code and I was on my way for $17. Can’t beat it
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May 2023 by laoh laoh
Manny the Manger always has a way to find to you the parts you need
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April 2023 by Paul Walker
I drive miles to come to this Oreillys. The other ones are trash due to poor management. Been coming here for years and the whole crew is very professional and friendly. Will, Luis and Stephen are awesome! Keep it up guys.
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April 2023 by sharon harris
Had just what I wanted, good customer service
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February 2023 by Sanford Mark
Great autonoarts store.Great service.
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October 2022 by Alyssa Perkins
Terrible employee, wish I got his name. Spiked silver hair. I pulled in with my mother needing one part because a couple minutes before, my car broke down. As we pulled in he looks straight at us and locks the doors at 8:47. I get that it’s probably frustrating having someone come in that close to closing but really? I then walk up to the door thinking maybe he didn’t lock it cause he didn’t turn the open sign off…no he did. I then make direct eye contact with him and he walks to the back. I start knocking on the door as it’s 8:50 and he finally comes out and opens the door and goes “we’re closed”, i show him the time on my phone, and WITH MY ARM HOLDING THE DOOR OPEN, he pushes the door open wider and yells “let’s go”. Genuinely cannot believe that that just happened. Avoid this place unless you want a terrible person taking care of you.
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October 2022 by Shawn Robles
Great service, always greeted at entering the store and staff and manage are knowledgeable
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August 2022 by Sherri Rhoden
Lou was very helpful on my friends 2006 Infiniti G35. Employees are always friendly and helpful
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July 2022 by Linda Butler - Vincent
Got my parts wrong 5 times. The girl messed up, and acted like I was wrong. Gas is high so that many trips hurt. Got the right part at Advance the first time.
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June 2022 by Trickfan 277
Gave me a core refund and told me exactly where to get something I needed. Great people, great service!
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May 2022 by Stephen
I highly recommend!!! The customer care and service provided akin to that as family should be. Thanks to Lou who made sure I was taken care of! Thanks cuz ;)
