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April 2025 by Rodolfo Vergara
The crew at this office are above and beyond; Roy helped me get insured in a timely manner and was knowledgeable on the field
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March 2025 by alan meyer
Patrick does a nice job!
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March 2025 by Corey Groover
The team Patrick Malcolm has is awesome; Mr.Roy Melendez helped me with getting my policy set up. He was very professional & he was friendly & personable. It didn’t seem like I was talking to someone that just clocks in to pick up a check, he actually cares about helping you and making sure you’re taken care of. I was with State Farm and was paying almost $500 for 2 vehicles with my wife and I as drivers. Roy reached out to me over a month from me writing this, because I had Allstate a long time ago. Talking with Roy, he assured me I would be paying much less than what I was with State Farm. After a month or so I pulled the trigger on switching and I wish I would have done it sooner. I’m paying almost $200 less for the exact same coverage. I highly recommend Patrick Malcolm’s Allstate office & if you do call, ask for Roy; he will do everything in his power to make sure you’re happy with your new policy. You’re the man Roy!
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August 2024 by Jessie Pierce
Great service
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June 2024 by Clarence Cain
He is very professional, experience and knowledgeable as well as friendly. He is why I went with his company.
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June 2024 by Julio Vazquez
Professional...and pleasant to do business with...not one bad experience from Patrick Malcolm and his team ...not only did they make me feel as they were truly working on my behalf....but they are also very patient and understanding with me not being very tech savvy ....helping me do things the old way....letting me to actually talk to a human being not a cumputer....2 thumbs up from me ...
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January 2024 by Jarred Rueter
Kaitlyn is fantastic. Great communication and customer service. Any questions or concerns, she addresses them and problem solves very efficiently.
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April 2023 by Marica Mcfarlane
Mr Malcolm is very patient and kindknowledgeable and he is very easy to talk to
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December 2022 by A S.
I have been with AllState for 28 years and I've been very satisfied with the company, this is in California. I recently moved to Florida and I kept allstate as my insurance, the only difference was that I needed to find a new agent and he is TERRIBLE!!! He never responds to my emails and or calls. I decided to find another insurance carrier which I did and sadly had to say good bye to allstate.If my agent would have given me the courtesy and took my emails and calls I would have stayed for many more years. He really made me doubt that this company on this side of the U.S. could meet my needs.SORRY ALLSTATE YOU'RE GREAT IN CALIFORNIA!
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December 2022 by Alex S.
I have been with AllState for 28 years and I've been very satisfied with the company, this is in California. I recently moved to Florida and I kept allstate as my insurance, the only difference was that I needed to find a new agent and he is TERRIBLE!!! He never responds to my emails and or calls. I decided to find another insurance carrier which I did and sadly had to say good bye to allstate.If my agent would have given me the courtesy and took my emails and calls I would have stayed for many more years. He really made me doubt that this company on this side of the U.S. could meet my needs.SORRY ALLSTATE YOU'RE GREAT IN CALIFORNIA!
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December 2022 by Dic,k Spink
Your service is excellent, and it saves me money.
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October 2022 by Tryce B Wade
I recurve a quote for home owners insurance. I followed up several times to write the policy. I received one return email apologizing for being busy. I expressed moving forward. I never heard back. Needless to say, after 3 months, I took my business elsewhere, and once my other policy ends... I won't renew with them. I'm big on personalized service. I'm not an internet/cookie cutter purchaser.
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October 2022 by Melissa Williamson
I have been with Allstate over 30 years and I could not be happier. Moving to Florida was stressfull enough but Patrick Malcolm made my transition from Thomas Conroy Allstate in New York to his Florida office seamless. No headaches and no hassels. He provided me with the homeowners and auto insurance that best suited my needs. His staff is kind and courteous and always willing to help with a friendly and caring attitude. I know there are less expensive policies with other companies and my premiums would be lower but cheaper is not always better. I rather cut costs somewhere else and not at theexpence of the coverage I get god forbid something tragic happens, I know I am in good hands with Patrick Malcolm Allstate. They have my best interest at heart.
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September 2022 by Steve Kauffman
Super nice, very knowledgeable, extremely helpful. Definitely recommend!!
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July 2022 by Jeanne Devore
So glad my home and auto are with Allstate. Patrick Malcolm takes good care of me! I highly recommend him.