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March 2024 by Scott Griffiths
Nice atmosphere, newly rebuilt a year ago and kept clean
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March 2024 by Lisa
Do not go to this gym in Apopka! I have been complaining for months because they never have hot water and they just shrug! They refuse to even have it looked at! This gym sucks big time!
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January 2024 by Kiley Gilbert
The club manger is awful! I had genuine safety concerns and was told I was not allowed to come back ! The staff is extremely rude , weights left everywhere, the floor is always soaking wet ! I would highly recommend trying another gym and better company as whole !
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January 2024 by Manuel Guerrero
Excellent gym, I recommend it. ?
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December 2023 by Rugged Dragon
Andrew and Vishnoo were very down-to-earth, friendly and have a chill and relatable vibe about them. They were super helpful in questions I had about memberships and perks and specific in-house equipment.These guys deserve a raise! Stellar performance.Side note: The only criticism I have for this location is the broken sanitizer machines in men's room and lack of proper ventilation for this and almost every other PF location I've visited.
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December 2023 by Rousseau Regis
It’s a nice place to be the environment it’s quite nice and quiet especially in the weekend. The only problem I have with themThat the place it’s a little too small for a gym , but other than that it’s cool
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December 2023 by Shannon Durigan
Julie was absolutely amazing with educating me on everything I had asked. She was sweet and kind. Because of her my experience here has been great.
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December 2023 by Jeffrey Drews (DoglipsAZ)
Very nice facility. Staff goes out of the way to make you feel welcome.
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October 2023 by None of your business
I think I’m going to cancel my membership soon. I’ve been looking at other options. Closing on Sunday at 7 is just kinda ridiculous. I wanted to go workout but can’t because they’re closed. Their hours in general are wonky. Need later hours. Closed the other night as well with a message on the door but there was a person just sitting by the door so I didn’t feel comfortable going up to the door. Staff are all pretty nice but very much the don’t bother me attitude, which whatever usually I don’t need them for anything.
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October 2023 by Andrew David Dowler
This is not my home gym. I was just passing through and I ran into one of those weird franchise differences that wouldnt affect locals that knew about it, but that didnt stop the staff from going out if their way to deliver above-and-beyond customer service. I revel in the irony that the assistant general manager's name is Kelvin because "Kelvin" denotes sub-zero temperatures, and the service he provides is anything but. Well played, Planet Fitness... well played!
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October 2023 by steve wilson
Super nice staff. The gym has all the equipment you need and plenty of it.
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October 2023 by Ron Gilbert
My family and I went to this gym for over a year. They had no heat over Christmas holidays through new years cold snap. It was so cold that the employees wore coats, hats, gloves, and had space heaters up front. We made a complaint because I have health issues and a disability, but never heard back from the manager that we requested. We finally after making complaints about other cleaning issues in the gym, we checked in and the person at the counter stopped us. He said I hear you have complaints we need to discuss. I had never seen this person and had know idea whom he was or tile. The next day the manager Paige finally called and said that I refused to speak with her assistant manager. She then said you complain to much and you and family are no longer allowed here. DO NOT go to this gym they do not like the disabled or elderly. I called the main company and they seemed concerned about all this. They said they would have someone call me but this never happened.
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August 2023 by Lynette Rodriguez
PF has added new machines since I last was a member. Some weight machines have a timer tracking your reps and time. Pretty neat! Still hate the no phone policy especially when on call during a workout and wish they had free weight bars but otherwise getting it done with what they have.
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July 2023 by Jarred Rueter
I’ve been a member for around 3 years and it has steadily improved each year. I usually go in the AM during the week. Machines are clean, upgraded, and plentiful. Employees have been the biggest improvement. Previously, it was a drag to interact with the employees w questions and assistance. Now, they are welcoming, helpful, and friendly. I’m happy for the direction it has turned recently. Great way to start my day.
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July 2023 by Natalia Rodriguez
Worst customer experience, workers at the counter, are on their phone all the time. Using profanity words..