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March 2024 by Carlos Crespo
El personal no orientó bien a la hora de rentar el espacio, donde informó que para adquirir un espacio más grande solo era una trasferencia y pagamos la diferencia, al momento la diferencia es más costosa que rentar in espacio nuevo. Las promociones de precios solo son para clientes nuevos y te cobran un fee de administración por cancelar
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December 2023 by Chris
Bathrooms are always locked. And rats!
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November 2023 by Peter Capano
Tenoa is awesome!
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November 2023 by DT 19
Awesome storage to have Tenoa was very helpful and very nice great customer service.
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October 2023 by Jaime Patrick
Facility is always clean & well maintained. I have a climate controlled unit & it’s always pest free inside. Only negative I can comment is that communication with anyone at Public Storage can be a challenge. You have to go through an automated system & then leave a voicemail. The Hunt Club location has a help Kiosk, but no one is there on the property.
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August 2023 by Nancy Perez
First off I want to thank Tenoa for calling me to see how my move went. Also, the location is super clean, and I loved that they provided carts to help transport my boxes to my storage spot inside. I like the fact how easy it was to rent a storage online, and an email provided on how to receive my key and key code for the gate. The app for entering the storage is efficient by the tap of your phone so you don't have to memorize your gate code. Thank you for making my rental process as easy as possible.
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July 2023 by David Ward
I had to find a storage unit fast and Blanche helped me find the size unit I needed that day and was able to move in that same day. Super friendly staff, very professional and goes above there duties. I would recommend this public storage to friends family or anyone.Sad to say after 9 years plus I have to change this post. Customer service is horrible at this location. The kiosk barely works. They fired Blanche after 20 plus years and replaced her with a eye rolling teeth kissing ratchet employee.
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April 2023 by Kathy Hirshburg
Tenoa is amazing and so very helpful in pleasant to work with! She made our transition so easy and fun! Thank you for everything! Be blessed!
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March 2023 by Tiffany M
I moved my stuff out recently, and it was an easy process. Lilith was very helpful. This facility is super clean. I would rent there again.
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December 2022 by Noah Quinones
The property manager Lillith was very kind and informative. She helped me figure out some issues I had and I was very impressed with her and the site.
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October 2022 by Matthew Dameron
Very nice facility. The staff is very helpful and friendly and try to make sure you get what you need.
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October 2022 by Kathleen Parilla
My friend and I had a very good experience with the man who helped us. We'd rent again if we needed to. It was clean and the area was more than ample.
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October 2022 by Tatyana Truhan
The more we have been dealing with Public Storage, the more it looks like this company is a scam and nobody is doing their job. I am devoting a lot of time to bring this issue up and hold your company accountable. The company failed to provide the service we have been paying for and we have been customers for 6 years. Never late. Constant increase in rent but yet the AC breaks down and is out for months, our belongings are covered in mold… nobody notifies and the rent is collected on the clock. The audacity of the Regional Manager by the name of Rachel to suggest the mold developed in one day and the AC was out for a day or two…I hope Rachel sees this post. You are a bad manager. I worked as a Property Manager myself and shame on you and your work ethics. You never apologized, never thanked us for being long time customers and never offered any resolution. You were argumentative and condescending. We are going to pursue your company in any way we can and expose you to the public as you deserve. And one last thing here…my two comments on your Instagram page were removed. I took screen shots before and after for the records. It is just another proof of your poor work ethics and that you don’t want to be responsible for your unprofessional service.
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July 2022 by Curt Intro
7/25/22: I have been using this Public Storage for 17 years for one reason: Blanche. She is the master at customer service and will do whatever she can to meet your needs. Unfortunately, she is no longer there and if it was a management decision, shame on them. They must have not spent enough time observing and appreciating her skills and maybe even learn from them. I’ll be leaving soon and I’m sure many more will too.
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June 2022 by carol Schutz
I was greeted warmly by Blanche. She was incredibly helpful and went above and beyond. I was not too familiar with the area and what would be the most convenient location based on where my new condo is located. She actually sent me to one much more convenient. It was a great experience!!!
