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January 2024 by Don Sprenkel RE Broker
For the last 7 years we have taken our vehicles to Russell Automotive. Going to the mechanic is never fun, but these guys make the process as easy as possible.If you schedule an appointment or get there early enough, an oil change will usually only take 45min or less.They typically have parts in stock or can get them the same day. Out of the repairs I’ve ever needed, there has only been one instance that I did not get my car back the same or next day, and that was because of the weekend.An honest family-owned business for the last 40 years in Apopka that doesn’t try to up-sell or take advantage of people. I would recommend Russell Automotive to anyone looking for a reliable & quality auto mechanic.
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November 2023 by Kyle Zurawski
Outstanding service! They are very quick and reliable. First time here a couple weeks ago and will definitely be my go to for any car services!
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November 2023 by Scott Bowden
Professional, courteous, and competitive pricing. I send all of my trucks here.
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October 2023 by Crystal Hilliard
I took my older jeep in for a new transmission, and they did a great job. Several parts were back ordered and Russell did a great job communicating. Fair prices and great work!Services: Transmission
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August 2023 by Tim Hattan
I had an issue with alignment that needed more attention than normal. Russell checked with me first and gave me a thorough explanation of the issue before starting anything. They even offered to make adjustments next week free of charge. It nice to feel you can trust them.
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March 2023 by E Hab
Upfront estimates and they get the job done. Had several oil changes and spark plugs replaced. Called to have front motor mount replaced but they claim not to use customer supplied parts. My particular model's part is backordered from Honda, had to locate it from Arizona but they will not use it (according to Steve). Last time I brought in my car I brought my own spark plugs and they replaced them so not sure what to believe now or what parts they put in.
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March 2023 by E Habibe
Upfront estimates and they get the job done. Had several oil changes and spark plugs replaced. Called to have front motor mount replaced but they claim not to use customer supplied parts. My particular model's part is backordered from Honda, had to locate it from Arizona but they will not use it (according to Steve). Last time I brought in my car I brought my own spark plugs and they replaced them so not sure what to believe now or what parts they put in.
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December 2022 by DD VM
Amazing service.Steve is a great professional and his guys exceptional.
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September 2022 by Carolyn Harris
My experience were always great with honesty and great services and no complaints 10 years or more all type of service's and have recommended other customers with satisfaction C.harrisService: General repairs & maintenance
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July 2022 by Brian Bechtold
Awesome people and awesome place. Got my oil change done quick.
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January 2022 by Joanna Rizkallah
We are traveling in our Ford Transit 350 RV and had fuel issues this morning and on the side of the road. Called several places with leave a message and no call back or too busy to assist. I finely found Russell Automotive. Spoke to Chrissy who was very pleasant and got me to Steve in service. They set us up for towing with Barrett’s Towing and Tim came to our rescue. Once on site, Steve and his team worked on our RV and were able to get us back on the road in less than 5 hours. We honestly expected to be here a couple of days especially with how busy they were but they really went above and beyond to get us fixed. They were kind, courteous, and professional not to mention they loved on my three dogs. I can’t thank them enough for all they did. I highly recommend them.Service: Engine repair
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January 2022 by Jennifer
My wife took her van in to Russell automotive get some work done before Christmas. The older man came out and told her she had a huge amount of water in her oil. He wanted to put it on the diagnostic machine for $130.00. He was trying to charge her for something that she didn’t need. All she needed was a oil valve cover but because she is a woman he tried to get her money. NEVER EVER will we go there again.
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January 2022 by Benjamin Vaughn
This is your next and last mechanic shop. Responsive, honest, fair and fast as heck! The office / tech staff are off the hook kind. And the work is 10 stars if google would allow it. Location. Service. Trust.
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January 2022 by Heidi Hailey
Brought vehicle in for brakes and oil change as their location was more convenient than driving to Orlando for service.Had my vehicle for 2 days and then magically after services were completed, my battery was low. I asked if they left anything on in the car, was told not possible because they had the key inside - which I highly doubt. Was then told batteries give out at any point etc. but I’ve had this car for 2 years - never had any issues and it had just passed a battery test days prior to them getting their hands on it.Will never do business here again, something shady is going on and I am not for it. I appreciate supporting local businesses and everything was fine up until I received this news. Very dissatisfied!Services: Oil change
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September 2021 by Travis Duncan
Terrible customer service..still have the same issues after paying almost $1,000. SHADY ... I got a second opinion the truck needs a leveling kit installed above the struts which should have been installed that is the main reason I brought the truck to you was because I told you it was not level. A professional would’ve picked up on that. Steve you are very good at making stuff up you said the truck needed brakes when actually I did the brakes a month ago.
