-
August 2023 by Kiamiah S.
Took my grandparents here for the first time and they absolutely loved it mg grandma was shocked at everything they carried in the store. My grandfathers favorite part was sitting down while my grandmother went through every single isle. . They are not sams club members but after I took them they are excited about becoming one. They couldn't believe the prices on the items and grabbed everything they needed in bulk.
-
June 2023 by Lisa B.
I enjoy the affordable lunches there and great prices on bulk items for my home. The meat is also very good.
-
April 2023 by Francisco L.
I came here to sams club tire installation and I've been waiting here for more than a hour and the employees were talking instead of putting the new tires and I do not recommend to fix your tires here.
-
January 2023 by Michelle G.
Not really sure this location isn't open before 10 am on Sundays! I have seen them doing curbside pick up an hour before the stores open ! I haven't ever seen any store I have shopped doing curbside before regular store hours ! Also there are almost next no perks plus members ! People work on Saturdays , Sundays should be an option as well ! If they can curbside they can let plus members in at least an hour before the store opens ! Extremely disappointed.
-
January 2023 by Kelly G.
So you can open up curbside earlier than 10a.m. On Sunday , but u can't make store hours earlier? That makes zero sense.
-
December 2022 by Lavon R.
I just want to thank the tire and battery department today. They saw a need and it was met with no hassle but with understanding. I will make it to work on time!! They are understaffed and still are able make things happen!! Salute!!
-
November 2022 by Renae Harper
The store is awesome. The fueling area on the other hand ... why hasn't there been more pumps installed?
-
November 2022 by Rahnesha W.
Evelyn & Brayan we're so helpful on my visit today ! After a very difficult return they both exhausted all of their efforts to make sure I left satisfied !
-
May 2022 by Candy Sullivan
I went there today and picked up a few items. As I was walking by a few aisles, there was a prepared shrimp tray on top of some boxes. I picked it up and took it to the first employee I saw, who took the package - I figured, to put it back in the refrigerated section where it came from but, no, he walked all the way back to the back of the store, then all the way back to where he was working. He did what he was paid to do. He did it properly when no one was watching. I was so impressed, I went to one of the managers, Hector and told him that Barry was stand up, polite, and you can tell he really does care about his job. I hope Hector told Barry what a favorable impression he made. Those are the young people who will go far. And now, to eat my stuffed salmon and Brussel sprouts, prepared by Sam's Club. If you haven't tried them, you should.?
-
February 2022 by Victor Rosa Sr.
huge store, very clean & organized, love it !!!
-
December 2021 by Christopher Candee
Bought a TV online through Sam's because they were out in the store 2 days before Thanksgiving. It's December 21st and still haven't received it, There are 6 sitting in the store but they told me they can't help and I will need to continue to wait. Sam's has my money and I have no TV. They obviously do not care about their customers. AVOID Sam's online, and AVOID Sam's Apopka Guest Service.
-
November 2021 by Fernando Sanabria
They screwed us over.. AT&T sales guy at Sam's Club offered an $800 promotion on our trade in, never actually entered it into the system. Now AT&T is saying there is nothing they can do to help due to Sam's Club being a separate entity and not part of corporate AT&T. They are offering $350 at best, which leaves us with a $450 bill to cover due to a fraudulent sales guy trying to make a sale at my expense.
-
November 2021 by Tanya A.
I love picking up my Sam's club favs! I just wish they had more low sodium food options.
-
October 2021 by Jessica S.
This review is for the auto mechanic only, the rest of the store staff has been great! So polite and helpful. The one mechanic on the other hand is awful. We called to see if they had a truck battery in stock, nice associate checked and said yes we have one in stock, but call when you're on your way bc it's first come first served. Lie #1: when my husband called a few hours later to make sure it was still there, a different (very rude) mechanic said no it's on back order, can't get one. When we arrived at the store, 10 minutes later and saw the battery sitting there ready to be bought and installed, he made up an excuse that it must've just been put there in the 10 minutes between his phone call and arriving at the store..sure, that's believable. So we buy the battery, pay to have him install it. Lie #2: He calls 5 minutes later and says we need to come back right now bc the truck is on fire. We panic and go rushing back over there only to find that the truck is NOT on fire. It's common for a car battery that is no longer working to have a small amount of smoke. There was a very small stream of smoke, less than a cigarette butt would make. I said, "Where's the fire?!" He said, "I'm not touching it, it's on fire." I asked him to show me where it's on fire. He couldn't bc it was NOT on fire. I asked him what I should do, is it safe to take the battery out? He told me he's not touching it and I need to call the fire department. Ummm ok, I'm not calling the fire department and wasting resources when THERE IS NO FIRE. When I asked him if it's safe for us to take the battery out ourselves since he refused to help, he told me he doesn't care, I can do it if I want to, it's "not his problem." I said well we're stuck here in front of your auto shop so it is a problem, I don't know what to do, is it safe to tow it home? His words exactly, "not my problem, you're not blocking anything for me, I can close my gate, I don't care what you do." Needless to say my husband watched a YouTube video and changed the battery on his own. It was not on fire. There was no hazard. The guy just wanted any reason not to work and do his job. Please think twice before choosing them as your mechanic.
-
September 2021 by Paul L.
This Sam's Club is not as close as the Sanford one, but closer than the MetroWest one, both of which we've been to. Yesterday, when other business took us out this way, we thought we'd give it a shot, and I'm glad we did. My wife says it looks 'cleaner' than the one in Sanford - I can't agree or disagree, and we were outside walking in as she says that. It was not crowded on a Wednesday afternoon (Sam's Clubs are seldom as packed as Costcos). We were just going to casually look around, get a couple of items and go, but look what we've discovered! I've always given them higher marks for the beautiful convenience of their app: even more than the convenience of having ALL your receipts in one place, we have their almighty Scan and go! I mean, if Progressive is going to do a bunch of ads on their stupid 'Name your price' non-tool tool, then Sam's should trumpet this from the rooftop if they want to steal customers and/or business from Costco, against whom they are probably fighting a losing battle. If you didn't know, SnG allows you to scan your purchases, right from the cart (if you buy so much that the cart is 5-products deep in any given square inch, it won't work as well); you then pay from your phone, show your code as you exit, at which time they do the usual 3-item check like they do with everyone exiting... and away you go! Well as great as SnG is, we discovered another benefit on this visit. For the first time, we noticed several items (they were all produce) that had a SUBSTANTIALLY lower price when you use SnG: sugar snap peas (24 oz.) and Sapphire grapes (3 lbs) were both one whopping dollar off when using SnG. Both of these items were super-low priced to begin with; but with that $1 (roughly 30% reduction), it was a bargoon and a half. Made our day! So the next time you're in Sam's, check that out. If you're not a member, and calling belonging to both Costco and Sam's Club "stupid" (I used to), know that there are all kinds of deals out there which allows you to basically get the first year's membership for free. As I said in my other review, we used to scoff at Sam's, but since belonging, we've found that their selection is definitely greater, and their prices, comparable, better, or MUCH better, in certain cases (like when they had that Whitehaven S.B. for $6.71, when Costco was selling it for $15.99, par exemple). But you have to pay attention, and know your prices.
