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February 2024 by Ana Gonzalez
I liked
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January 2024 by Mario Ortega
Good variety of items and great values. Love the Scan&Go feature.
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January 2024 by Rousseau Regis
Enjoyable
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January 2024 by Malika Macey
On 1/26/24 at 6:15PM we watched Amber work ALONE making MULTIPLE pizzas and managing BOTH lines at the Cafe. Amber was calling for help on the radio and NOBODY came to help her. I went over to customer service trying to find help for Amber and met ANOTHER customer there asking for someone to help Amber in the Cafe. The manager/Team Lead Damien is NOWHERE to be found. Sam’s club Apopka is failing AMBER and their customers! It wasn’t until 6:45PM when a different manager named Sandra wearing a blue top and jeans sent over “SUE” (from the front) over to help Amber in the Cafe. They should’ve BEEN sent help. I am disappointed in Sam’s club Apopka and DISAPPOINTED in leadership. OSHA should’ve paid a visit to see the inhumane work conditions Amber is going through tuning between three hot ovens and the register. Not everyone has the luxury to “just quit” and I hope Amber is rewarded for her hard labor!UPDATE: at 7:10PM they sent over Carla to help even though the cafe is supposed to be closed at 7PMUPDATE #2: I was informed by an employee at the exit that Ray (the manager today) called out and that there is no manager that I could voice my concerns to. Also at 6:50PM it appears another Cafe employee returned from her break?? So I am finally leaving Sam’s after spending over an hour in the store waiting on my order (which is NO fault of Amber but rather failure of leadership at Sam’s club Apopka.)
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January 2024 by Sam G.
Customer service is non existent. If you come here, you are on your own. They will not move fast to help--if you can find someone to help. Go to Costco instead. It's just like Walmart here. GHETTO !
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November 2023 by Apopka Vape (E-liq.Hookah,CBD & 420)
The cafe seems to be a reflection of the poor overall management of this location. Seems like I invariably have to try at least a couple of shopping carts before can find one that doesn’t have wheels that don’t fight you. Also a couple of weeks ago the cafe didn’t have any hot dogs although they had plenty of dogs in cases for sale in bulk.Today they had hotdogs but no mustard packets and am fairly sure they’re for sale in the store in bulk.I wish Costco would open a location nearby as they don’t seem to have these kind of problemsEmployees here walk around like zombies and save your breath if you ask any of them where a particular product is because they have no idea.Sam Walton would be proud of this incompetent manager of the store for sure
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November 2023 by Nonna Starr
This was my first time in a Sam Club. I’ve been a Costco member for more than 20 year’s and BJ’s for 10. I came with a family member just to see the store. I was definitely impressed with some of the items they carried like the sushi platter’s and cookie cakes to name a few. They had a nice selection of meats and over all the pricing was decent. I ended up buying a sweatshirt and matching shorts . Very cute set
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November 2023 by Roxanne Perkins
Using the new mobile app to buy from your cart is so easy! No waiting in lines any more!! It is frustrating that they don’t always carry large size cans. When you are preparing for 100+ people you want the big #10 cans of vegetables not 30 small cans!!
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September 2023 by Chris Oltman
I love this location. It's close to my house, has everything you need. It's pretty easy to get in and out*Went here to pick out a monitor, it's showed in stock, at the display when things are locked up you grab a paper ticket so I asked two people for assistance and one said he was going to go look and then he went outside to go help somebody else with something else and when he came back in he bypassed me and went to the break room The other lady I asked sat there and continued to talk with another associate and ignore me. The third person I ask ask me if there were any on the floor so I had to explain to him the process of how it worked. He looked it up and said that there was four in stock but that doesn't necessarily mean that they have them and walked away
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September 2023 by Matt Saman
This place is a joke. Not sure if every location is the same but the line to leave the store is always long. The whole point of the scan n go option is to not wait in line. Their system is terrible. Also if the line is so long they need to get more people checking receipts at the door to move quicker. Another reason why Costco is better than Sams.
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September 2023 by Patrick E. S.
Sam’s tire and auto care is the worst. Ordered a set of tires they said they’ve arrived and when I got there they did not have them “available.” Tried to up sell me with different set of wheels when I’ve got the order email and confirmation for them being available for install. The only thing they found was the appointment which made no sense because there were no tires to instal….! Worst experience ever. Not to mention I missed a day of work… for this nonsense…! Ridiculous really! Why play with peoples time and money!Hope that management or district management reads this and address the problem!I would like to be contacted by them.
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August 2023 by ejflores80
The club in general is good. However when it comes to the rotisserie chickens they should place a limit of 2. We saw a line of more than maybe more than 30 people waiting for chicken and a lady in the front of the line took 10 leaving some without chicken. They should really place a limit for those who do want to purchase at least 2. It’s not fair.
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August 2023 by Alex Braggs III
This store needs to have more checkers on Sunday’s it’s the busiest shopping day of the week
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July 2023 by Kamika Flowerchild
The customer service is absolutely atrocious. I placed my pick up order in the morning and it's almost closing time and they still haven't started picking it. SmhAfter going in the store, I see why my order wasn't ready. Their process is so backwards. I've never had this issue at any other Sam's Club
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June 2023 by Dave Bhattacharya
The store itself was spacious, well-organized, and stocked with a vast array of products at great prices. The scan and go process is efficient, and the overall atmosphere was pleasant. I truly appreciate the exceptional service provided by the gentlemen who greets me at the gate, which added a personal touch to my shopping trip. Highly recommended!