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December 2023 by Sonia Carter
My boyfriend have this bank and it's bad . I'm with Wells Fargo bank . At first my boyfriend told me to switch to his bank the self help bank and a lady that works there told me to switch as well , after I saw all the problems he was going threw with that bank I told him I will not be leaving my bank that Wells Fargo bank has been to good for me . Now my boyfriend been depositing his checks in my bank Because his checks clears in three days that's crazy when he gets his money quicker in my bank account at Wells Fargo
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September 2023 by Lilian Rosales
Highly recommended, we hope that our entire community joins our bank so that many people join this beautiful team. May God continue to give them the grace to help the community more.
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September 2023 by Enemias Castanon
All the staff are very friendly, respectful and Claudia. She goes out of her way to try to help, but personally I would like the Savados to work.
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May 2023 by Yeni Valencia
(Translated by Google) excellent representatives(Original)excelente representantes
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April 2023 by Johan Acosta
(Translated by Google) SELF-HELP CREDIT UNION For me they were Angels sent by God, who came to make a dream come true that seemed impossible because I had knocked on many doors and none offered me the opportunity to apply for a loan, and be able to obtain my own home in this country. the kindness and excellent labor management on the part of its collaborators "Geannina Hidalgo". In the area of mortgage loan. As well as in the area of personal loans that not only gave me a loan for my house but also gave me an additional loan to make some improvements to it, your collaborator "Claudia Guerra" did a very good job with excellent kindness.That is why my qualification for this institution is the highest, and I recommend it to anyone who needs and wants to fulfill their dream of having their OWN HOME.GREETINGSBLESSINGS(Original)SELF-HELP CREDIT UNION Para mi fueron unos Ángeles enviados por Dios, que llegaron hacer realidad un sueño que parecia imposible porque habia tocados muchas puertas y ninguna me ofrecia la oportunidad de aplicar para un prestamo, y poder obtener una casa propia en este país, la amabilidad y excelente gestion laboral por parte de sus colaboradores " Geannina Hidalgo". En el área de préstamo hipotecario. Asi como también en el área de préstamo personal que no tanto solo me prestaron para mi casa sino también me dieron un préstamo adicional para hacer unas mejoras a la misma, su colaboradora "Claudia Guerra" realizó un muy trabajo con una amabilidad excelente.Por eso mi calificación para con esta institución es la máxima, y la recomiendo a todo aquel que necesite y quiera realizar su sueño de poder tener CASA PROPIA.SALUDOSBENDICIONES
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March 2023 by Ana Rivera
(Translated by Google) Thanks to this institution, my family and I were able to get our house for the first time here in this country of opportunities for all. Thank you very much Self-Help Credit Union for making the process easier and above all for making it happen ??(Original)Gracias a esta institución pudimos mi Familia y yo agarrar nuestra casa por primera vez aquí en este país de oportunidades para todos. Muchas gracias Self- Help Credit Unión por hacer más fácil el proceso y sobretodo por hacerlo realidad ??
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October 2021 by T JOINER
This is the worst bank that is supposed to be for the working person but it’s not. Trying to get anything from this bank especially if you don’t speak Spanish is awfully. Customer service sucks! They are always in a meeting… they lie for no reason… this bank is a joke! I give this bank negative 5 stars. I had business and personal accounts. They charged me an overdraft fee for trying to setup my business account to my Square account! And that’s just one horror story!
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August 2021 by Just Apage
SCAM! Stole my money
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August 2021 by Jes Wallace
This bank started to not honor our big bill payments when we clearly had money in the account. Sending mail that said we could not honor your payment for the reasons listed below with no reasons. We got all the letters late and it completely bombed our credit score. When I called they gave me the run around every time untill I got somebody outside the bank from a call center who couldn't even find evidence of any the above happening and could be of no help. They even told us to leave this bank. Thanks for killing our credit score and robbing us of a few hundred dollars in overdraft fees when there was always money in the account.
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February 2021 by Jes Thomas
This bank started to not honor our big bill payments when we clearly had money in the account. Sending mail that said we could not honor your payment for the reasons listed below with no reasons. We got all the letters late and it completely bombed our credit score. When I called they gave me the run around every time untill I got somebody outside the bank from a call center who couldn't even find evidence of any the above happening and could be of no help. They even told us to leave this bank. Thanks for killing our credit score and robbing us of a few hundred dollars in overdraft fees when there was always money in the account.
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December 2020 by Patty Lopez
Love apopka branch all the staff is very nice ??They help me with my home loan was very nice ?? experience
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May 2020 by Caleb Wallace
I set up an account with this bank over a month ago and I still have not received my debit card in the mail. I have direct deposit set up with them and now my check is sitting in my account, INACCESSIBLE, and they are not open AT ALL on the weekend. Ridiculous to say the least! If I could give 0 star rating I would.
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March 2020 by Amanda Standish
This is a great place to bank. They know everyone by name and greet them when they come in the door. They offer every service available. I love this way to bank. It's awesome!?
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November 2019 by Elizabeth Morales
I was pleased with the results. I went into this credit union to get a personal loan for housing repair. Spoke to Daisy, lovely lady. She worked with me to help me get an approval. I was given my results within a weeks time. I would recommend this credit union to friends and family.
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March 2019 by Francisco Durán
(Translated by Google) Very good service reliability and very friendly treatment of geanina and all your team I definitely recommend them ?