Snappy Nails offers great service, friendly staff, and good prices. They have a long history of supporting customers, even those who come in for repairs between fills. However, in some cases, the service may not meet expectations. Some customers have experienced issues with their nails being done poorly, such as crooked nails or needing additional work. Despite this, they have technicians who can do excellent work, like Van, who provides perfect full sets. Overall, Snappy Nails has a mixed reputation, with some customers being very happy and others being disappointed.