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March 2024 by Norman Burnstine
Randy and the team have always been good to us. We have been purchasing tires and having repair work done for years at this location.
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March 2024 by Cheryl Falk
They do great work. They are prompt and very courteous. I think their prices are reasonable.
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March 2024 by Sondra Koepke
I WAS A WALK-IN. I NEEDED MY BRAKES CHECKED. THE FRONT CHECK IN GUY WAS FRIENDLY AND HELPFUL. I LEFT MY VAN TO BE SERVICED. MANNY DID A THOROUGH INSPECTION OF MY BRAKES AND MY VAN. HE DISCUSSED MY PROBLEMS AND WHAT I NEEDED TO CORRECT THEM. THANKS FOR THE GREAT SERVICE GUYS!
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February 2024 by Paul Stewart
Appointment was ontime. Clean environment. Knowledgeable and courteous staff.My invoice was explained to me cleary and in full details about the services that were done to my vehicle.
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February 2024 by LJWAN ZELLNER
Did not encounter any issues
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January 2024 by Cindy Mayo
Great service. Randy and Shawn were really good about keeping me informed on the progress of the work.These days customer service is sorely lacking but not here.
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January 2024 by Emma Fuentes
Great service every time
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December 2023 by Andrea Olivieri
SCAMMERS that’s what they are, I went with a flat tire and this people told me that it could not be repaired, for a new one I didn’t have to pay for the tire because it still has warranty but installation and service fee $64 WHAT A LIE!! They are always trying to scam whoever they can but specially WOMEN AND OLD PEOPLE. so I just had them install the spare tire and took my car to Discount Tire, they were able to fix it install it and balance everything for FREE.
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December 2023 by Elaine Kunze
I’m just here to make sure everyone knows how rude and costly your employees are…I called(after being in a family that been using them loyally for a long time) to ask about a patch…they told me it was $32 for a patch. I asked about my loyalty, and the fool on the phone had the nerve to then tell me they don’t have time to do a patch. Off to leave an awesome review for the nice guy, Marshall, right next door to you at discount tire.
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November 2023 by Aldo Gonzalez
What is the purpose of making a Appointment for oil, change and tire rotation If it takes three hours to get your car back, no sense this place has a huge issue with appointments lack of leadership management and personnel. That is why this country is the way it is. Tires Plus continues to Let me down.
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September 2023 by LifeBeyond150mph
WARNING: This location has a MAJOR problem with appointments! You will make an appointment, but then be expected to wait 2-3 hours before a spot actually becomes open for your vehicle (with super high time frame questionably). I then rescheduled and even attempted to come in a couple hours early to avoid this. Apparently I was told there was no exact availability regardless of the time I would arrive. I was unable to be serviced within a reasonable time frame and left.Unfortunately this is not how you should operate a business. The owner of this franchise location should be ashamed of yourself for allowing such poor management.I then made an appointment with the Longwood location 10 miles east and they told me my car will be serviced within the time frame of the appointment, without having to wait 2-3 hours just for a spot to possibly become available. Apopka please take note of your issue! Even the Longwood location acknowledged your problem. This is why you have lower ratings on google reviews.Service: Steering & suspension repair
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August 2023 by MR X
If I could give them no stars I would. Son had an appointment at 10am on July 27 for tire rotation and an alignment. Waited at tires Plus until 3:40 p.m. no work had been done on his car!!! The excuse they had was someone called in for work. WTH so I guess that put you behind 6 hrs? Said his car was next in line. Needless to say he left without getting anything done to his car. I guess that's what happens when you pay for a lifetime alignment you're not a priority even if you have an appointment. I will never spend money here again. Horrible customer service!! That's how I will solve this problem.
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August 2023 by Chris Cullen
Told to come here @ 9 am from the firestone store due to separation of tire . Counter tech tells me theirs nothing they can due and couldn’t even supply me with the warranty tire .. these to combined company tires plus and Firestone are not worth your business …
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July 2023 by De Amado
You wanted details, okay; I wasn't going to say but, I got robbed on the windshield wipers and install. Never again! And, they aren't even the good ones. Management wanted to know, why three stars.
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June 2023 by John1saac Sm1th
Couldn't take my call to allow me to make an appointment at 9 am on my break, by the time I got there at 12, sid the sloth was too busy with the phone to help the 2 customers in front of me, I took an hr off, on top of my lunch break to just get a patch on the tires that I have under warranty, this might be the reason he did me the way he did, no commission. Took him 5 mins to tell me that it's a 2hr wait when if he would have listened to my call for 2 minutes, I could've had an appointment, maybe not even set for today but I ended up wasting time and money. Called multiple times and everytime got put on hold. How come he didn't put anyone on hold when I was in line?