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January 2024 by Darrion Woods
I recently had an unfortunate encounter with Trinity Cleaner, prompting me to share my dissatisfaction regarding their customer service and operational practices. Today, I arrived with over 50 items of clothing before 9 AM, seeking information about a potential discount given the quantity. Shockingly, I was informed that discounts were only extended to police officers or firefighters, leaving ordinary patrons out in the cold.When I requested to speak with a manager or the owner to discuss this matter further, I was told that neither was available, raising questions about the accessibility of those in charge. Despite their prominent signage promising a same-day service ("in by 9 AM, out by 5 PM"), my clothes were slated for release the following day at 5 PM, contradicting their advertised turnaround time.The situation escalated when a staff member, clearly lacking professionalism, slammed the register shut and advised me to call back later for managerial assistance. Subsequent attempts to reach the manager revealed an unwavering refusal to offer any discounts and a dismissal of the advertised service timeline as a mere suggestion.This experience has left me deeply dissatisfied and concerned about the transparency and integrity of Trinity Cleaner's operations. If this is the level of customer service exhibited in front of clients, it raises valid questions about the treatment our garments receive behind closed doors. I cannot recommend Trinity Cleaner based on this disheartening encounter, and I will be seeking laundry services elsewhere in the future.
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December 2023 by Dawn OBrian
Daniella is the best! She is always so positive and brightens my morning each time I visit :)
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November 2023 by Nachi Francesqui
Dani was awesome! So helpful and sweet she made me laugh
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November 2023 by Debbie Wilson
New customer since the beginning of October 2023, few minor issues, Daniella is wonderful and took care of everything, excellent customer service. She is the reason I'm still going back!!Services: Laundry wash & fold
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November 2023 by Jovan Brown
Dani is great. Every time I walk in for service she greats me with smile and finds what I need very quickly. I have been coming to this cleaners since it opened. Great cleanersServices: Clothes pressing
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November 2023 by Gail Moyer
Great customer service and reasonable prices. Dani has a great attitude as well as several others that work the front counter.
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November 2023 by Michelle De costa
Great experienceThe girl at the front counter was very nice and helpful explained pricing which was very reasonable since this was my first time ever needing to use this service. Very fast service I even received a text saying my clothes were ready
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November 2023 by Patricia Harrell
I have been using this cleaner for years and gone through a few owner changes, but my girl is back! It's so nice to see her smile and happy attitude when I go drop off and pick up, she's friendly and quick. Good job Trinity Cleaner for bringing back my girl, Dani it makes such a difference!Services: Laundry wash & fold
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November 2023 by Mike Hair
Great service! I've been coming here for 10 years!! Service with a smile. They get my clothes done quickly! Highly recommended
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November 2023 by Chuck Earle
If you’re looking for a good local place to get your cleaning done, I recommend this place for sure! Danielle Always has a smile and has great customer service! Pricing is very good also!
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November 2023 by Victoria Bocquet
I love this place! I just moved to the area and was looking for a dry cleaners, when I found Trinity Cleaner. I highly recommend this business for any of your dry cleaning needs. Their customer service is second to none. Dani had a smile on her face and is was so kind -it’s nice to see a friendly face. I will definitely be going back for all my dry cleaning needs.
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November 2023 by Darcy Hadley
I choose this place over all the others around the area! Daniella is always smiling and happy to help any way that she can! Definitely recommend coming to this dry cleaners location!
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November 2023 by Adrian Gonzalez
I have been using this dry cleaner for years and I have never had a problem and even more so since Dani started working there and they have tremendous customer service. I recommend them 100%.Service: Laundry wash & fold
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November 2023 by maria gotuzzo
I have been going to this laundry mat for years and it’s clean and great customer service. Will continue to go here as there is great customer service and great service.Service: Laundry wash & fold
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September 2023 by Palmira Morales
Good services
