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March 2024 by alexis perdomo
The staff was very attentive and quick. They also know how to put a smile on your face. Jerry is amazing. Thank you guys :)
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March 2024 by Jackie Miller
The service was fast and easy.
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February 2024 by Veronica Rogers
I use to love this store. I am visually impaired and I ride the bus. It's on the route and convenient. With the service I have been given by the person who waited on me this morning and several in the past, I'm very disappointed. The other representatives were always so kind.
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February 2024 by Moreena Castro
Good Service very ätentive and with a ? Thank You Moreena ?
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January 2024 by DesignGrl X
The staff were so helpful and kind despite being very busy at the time I showed up. They let me use their cart for boxes from my car and they had staff on hand to help a customer that only spoke Spanish. They were friendly and joking with one another and really impressed me with their work ethic.
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December 2023 by Bianca Benjamin-Flanders
I would give 0 stars if I could.“While the UPS franchise offers convenient services, my experiences dealing with the owner, Hilema, have been disappointing. Her demeanor during my visits has consistently been unwelcoming and rude, which has made simple tasks like shipping or processing returns uncomfortable.On a recent visit, I observed a stark difference in her attitude when interacting with an Indian customer compared to how she treated me and others. This disparity made me feel as though there might be racial profiling occurring within the establishment.Despite this, I must note that the other employees and the franchise husband have been considerably nicer and more accommodating. However, the inconsistency in service and the discomfort caused by the owner’s behavior have made it challenging to feel comfortable patronizing this establishment.I hope that the management takes steps to address these issues, as it would greatly improve the overall customer experience and ensure a more welcoming environment for everyone.”
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October 2023 by Edwin Fly
Have been trying to call for 2 day's and no answer trying to find my package that was dropped off there a week ago for Amazon UPS just says it's delayed, and it's just a small cell phone
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October 2023 by Rodney Barner
Einette was very helpful. Professional and friendly interaction. Will return again.
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August 2023 by John Marzec
Employees have a horrible attitude, and will just refuse to accept Amazon returns for, ya know, reasons."No box, No Label"? Oops, the employees arbitrarily decided you need to purchase a box from them, or alternatively, you can just gtfo.
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June 2023 by Steve B.
Lots of negative reviews on this location but I've been in the area for going on 3 years and I ship a lot of things from this store. I've never had any issues. Even when the line is long the employees move quick. Works for me!
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April 2023 by Karen Levy
The representative, an African American lady, that helped me today was kind and very efficient. Excellent service!
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March 2023 by Jill Arrowsmith
Watch out for the clerk with short black hair! She is very very rude and barks at customers! She barked at my 10 year old daughter who wanted to show her independence and drop the return package off all by herself. I called and this lady was snotty on the phone with me, tried to interrupt me and was super defensive. Why she works in customer service is beyond me!
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February 2023 by Simone irie
Raj was very pleasant, humorous and helpful. I had multiple packages some I sealed already and some that were unpacked. Raj was very efficient and very patient. He was able to help me organize my packages and got me on my way quickly. Thank you. I would recommend this ups location.
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February 2023 by Alli Guthrie
Hiral makes my job easy! Due to pandemic the office has been closed and transitioned to remote work. The team is still working on a solution to ship office supplies and work material. Hiral and her team have gone above and beyond to ship supplies and Christmas gifts to over a 100 employees at a time. The team is very happy to help and organized. I’m very grateful for service.
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February 2023 by Tanya A.
Best place in town to return Amazon purchases! They are great at getting Amazon returns done quickly and back out the door! No complaints.
