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December 2023 by Wesley Tucker
Jason at the apopka store on 436 was an absolute please to deal with and provided above and beyond 5 star service. As a result of his astounding customer service i was made to feel like family and not just a customer. If i had to compare or use as an example for any experience with customer service i would say he is it. Thank you Jason.
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September 2023 by Deb Bigelow
Yesterday I went to the store to buy a cover for my camera lens to protect them, Iphone 14 Pro. The assistant was very helpful he cleaned it really well before placing the cover over the lens. They had the part I needed. He was very kind. The store is very nice., will be back for future needs and purchases! Well done you guys appreciated your help!
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April 2023 by kat jennings
Mark was very nice and patient, very helpful showing me how to get started with my new iPhone and set up new service.
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January 2023 by Angelo Diaz
I went into the store today to upgrade my iPhone to the new 14 pro max. I was greeted by Mark. He is by far the best, knowledgeable, courteous, professional and makes you feel like family. I highly recommend Mark and this store location for all your Verizon cellular issues. It was a great experience!
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October 2022 by Ian Shanks
Mark and his team were outstanding. They handled everything professionally. I visited them twice and both times I was very pleased. Thank you Mark and team.
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September 2022 by bob kuhfuss
Great store, very helpful and it's a pleasure dealing with Jason.
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August 2022 by Elizabeth Harrison
Mark was great to work with. He was very pleasant. I highly recommend coming to this store. A+
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July 2022 by Charles Davis
Horrible experience the staff has one speed super slow was standing there 30 minutes before what I thought was the manager decided to took a customer that came in after I did but after about 5 minutes of listening to the conversation between them I quickly realized they are buddies so I guess that makes it ok?♂️I now know why I drive an extra 20 miles out of my way to another Verizon store when this one is 5 minutes from my house 2 time in this location it will be my last ✌️
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June 2022 by Meghan M
I had amazing visit to this store because of Mark and Jason.I have been looking for a flip phone because smart phones are too much of a distraction when I go to work. I was interested in the Galaxy z flip if they didn't have any flip phones but...They searched their backroom stock for my lovely little Nokia 2720 V flip which is absolutely perfect. They did not try to sell me something I wasn't interested in. It's a professional and customer service oriented environment.Please see Mark and Jason for your cell phone needs because they are excellent!
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May 2022 by Sherry Kirkland
Came to switch my number to Verizon, Aiman went above and beyond to make the transition seamless and easy. Thanks Aiman.
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May 2022 by Dawn Dixon
We went to this Verizon authorized dealer to get new service. The care we received was exceptional! Airman was so helpful and informative.He made our experience there so much more pleasant. Aiman went above and beyond to help us get new phones. A++ customer care!!
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May 2022 by Paul D
Aiman was fantastic! Very easy to talk to - extremely patient and informative. He is a 5* employee with 5* service.
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April 2022 by Collie Cam
It was a pleasure working with Dennis M! His stellar customer service and one on one time he spent with me had me feeling like a valued Verizon customer! Dennis made my dreams come true, getting me into a brand new iPhone 13 GREEN! Thank you so much for your patience with me and all the help. Online had me jumping through hoops, Dennis took all the fuss out of upgrading and was my Verizon hero! AAA+++ 5 STARS!!!!!!!!!
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April 2022 by Terrell Lopez
Aiman is a professional that has the best interest for his customers. Great Job we appreciate all that you do!
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January 2022 by Carl Branch
Today I was pleasantly greeted and helped by Aiman. I went in to transfer my device to my own personal line. Aiman was very patient and more than willing to assist. I would highly recommend this location to anyone. He’s also a great multi tasker while I was speaking with a Verizon agent over the phone he helped another customer but still checked in with me very frequently. This gentlemen is what customer service is all about 10/10. (Santoria)
