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December 2022 by Danny P.
Went in today 12-3-2022 to get a memory foam mattress that the app said was in stock. After talking to multiple employees and a hour and a half later they didn't have the mattress. Insane it took that long.
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October 2022 by Wendy J.
I am tired of shopping then having to self checkout. Only two cashiers working. Why does a store this size have only two people to checkout customers. Going to Target in the future.
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February 2022 by Denise J.
I was at the Walmart in Apopka today and they remodeled by staff still has the same miserable non helpful attitude In toy department they had 5 pk of Hot Wheels there were 4 pks on hook price 1.98 well that wasnt price it was 4.95 when I said to toy staff member the tag said 1.98 she rudely said well its not the temp help doesnt know what they are doing and puts thing in wrong places. I said well Im sorry but I didnt do it, she said do you want them or not I said no and walked away. NO MANAGER TO BE FOUND. Then I get home and look at my receipt and was over charged for the crockpot I bought it was marked $24.95 and was charged $36.84 Tried to call and when you press 0 for staff it hangs up on you when you press another number for another dept. it rings and rings for 20 minutes no answer So they can remodel all they want but if staff doesnt get better it wont matter.
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January 2022 by Ms T.
Walmart what happened to where customers service was priority. The standard and expectation that WAS set has fallen tremendously. And this was pre-pandemic so don't blame it on covid. I'm choosing Walmart to spend my money. But the lack of cashiers and self checkout station is lacking. My time is important and I work hard for my money. So this visit I set down my items and walked out the store. Don't you love your customers anymore? Walmart I'm sure you can afford more cashiers. Don't you want your customers to have a good shopping experience? So disappointing... Going to another store
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December 2021 by Michael C.
in the middle of the day had all scan and go registers open and only 2 regular checkout lanes and there was at least a 1/2 an hour wait to get to register if not longer. Also no manager or front end supervisor could be found also. Very aggravated with any Walmart as everyone is like this
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November 2021 by Cheri S.
I was trying to get some fabric cut. I first went back to electronics department which I had done on previous visits, the clerk was just standing there, not doing anything. When I asked if he could call for help in the fabric department he said he couldn't do it. I then went to the front of the store and asked a helper at checkouts, I still didn't hear an announcement. I went to the woman's fitting room and finally heard the announcement. I waited almost 10 minutes and again went the rounds looking for help. I must have stopped about 5-6 employees, still nothing. I went back to electronics, now there were 3 employees there and said they couldn't help. Went to woman's fitting room, there were 5 employees there and said no one could help. A team leader was there and he got on his radio. I went back to fabrics, I still had to wait another 7-8 minutes. In all, I had to wait close to 40 minutes just to get an associate there to cut fabric. Then the associate was taking calls, so of course she had to stop what she was doing to take the calls. It probably took another 10 minutes just to get 2 pieces of fabric cut. If it wasn't for the fact that I needed the fabric for a wedding, I would have walked out. The sad fact is that there were plenty of employees present just no one trained to cut fabric which shouldn't be that difficult.
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November 2021 by William K.
It's 10:30AM on the Friday before Thanksgiving and there is one cashier on duty! Oh, and did I mention that several of the self checkout lanes are out as well. The store is full of Walmart employees Stocking the shelves and personal shopping for customers but only one cashier. When I ask one of the many employees standing around at the Money Services counter one of the employees says, well there's a manager also checking people out. To which I replied, so just the one cashier then? She replies, it isn't my problem. That's the point where I left my cart full of product and walked out. Oh... and that one Manager that was ringing people up as well in checkout 8... she has six employees standing around watching her! I can't blame the employees if the manager is actually this clueless. There's no excuse for this vacuum of customer service.
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October 2021 by Ava G.
Just lost 45 minutes of my life I can't get back! Sit back for a long post! Purchased a TV 4 days ago but was given a TV yesterday as a gift. So of course I don't need 2 TV's. Walked in to do a simple return. Little did I know I would be treated as a thief!! Customer service agent said she could only return to my card because I had no receipt and "Did you buy it? The alarm tag is still on it" Really?? I HAVE THE RECEIPT!! What about that you don't understand. I want my refund in cash. According to your policy, I need a receipt to get a refund. Called the manager who said only if I present the card used, can I get cash. She then looked at the TV (pictured) and said .."Put that money back in the drawer! You have a receipt ma'am? How did you buy this TV and the alarm tag is on it? We have to go look at the video. Something ain't right." Is she kidding me? At this point I'm beginning to lose it. So I decide to text my brother to ventilate. ( Which helped me keep my composure, but I'm ). In the meantime they're taking customer after customer and I am very disgusted at this point. Someone please help me see the point!! I have an unopened product, receipt in hand and ALL I WANT IS MY MONEY!!!! Soooooo, another customer service person returns and says "Security says since the tag is on..it MUST be card only! What was the purpose of looking at "the video" (which of course I don't believe)? So I ask for the manager which brings me back to the original person I was dealing with. Somebody please get me off this merry go round!!! I remind her of what her original statement to me was..."If I show you the card, I will receive my refund as I ORIGINALLY asked for. After this, she takes the TV and my receipt and disappears . 5 minutes later the person who went to check security, shoves a receipt at me and says ."Sign this". She then pushes money at me and walks away. How rude!! I tell her how disrespectful that is by not handing or counting it out to me as she rolls her eyes. I return the $100 bill to her letting her know I'd like 20's. She changes it dropping the money on front of me. If I could give minus 100+stars, I would. The worst experience I've ever had. I know I'm only one person and it probably will not make a difference to them but I will NEVER EVER GO TO THIS WALMART AGAIN!!!! Will be advising all my friends, family, coworkers, enemies, whomever to do the same!!
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September 2021 by Cynthia H.
Horrible experience at this Walmart walk through the garden section there was a girl sitting at a table with a big jug of hand sanitizer I explain to her there was no buggies and I found this one in the parking lot and I had just recently been bitten by a dog and can I please have some hand sanitizer to put on the buggy she grabbed a bottle and hugged it and pointed to a box for me to go to she was very rude refused to tell me her name and there was two other employees standing beside her when I asked her what her name was they said nothing as I walked back into the store a gentleman that work there told me her name was April when I told the manag
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June 2021 by Gerard B.
Service in the deli only one person working and five people walking back and forth and not offering to help or anything worse service ever. It's a shame they don't even acknowledge you
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March 2021 by Tanya A.
I stopped into the store to purchase deli ham and brioche buns for a quick hubby meal during his twelve hour work days. The clerk at the deli counter was super duper slow. There were two other customers in the line one being served when I arrived. I must have waited 30 minutes or more before being served. After serving the customers ahead of me the clerk cleaned the machines, counter and put away various items as if the counter was closed. The customer behind me left. As I was standing there I checked into Yelp. I was eventually served and made it a point to complete the Walmart survey to express my frustration. I'm sure the retailer would want the clerk to provide more prompt service based on the survey questions.
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December 2020 by Jeremy S.
Would not recommend. Staff are rude and not wearing masks above noses. Managers not honoring online prices with there own app and were unwilling to help. Would recommend another location
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November 2020 by Pranjali G.
Since Covid started we had not been to this Walmart as its always crowded. But wanted to buy a 2 stove burner and only Walmart had it in store at a good price. Went there around 7am Saturday morning thinking there will be less crowd. For a Sat morning...there were a lot of people. But still better. They had attendants near the carts outside pointing you towards clean carts. Once we got inside saw an officer standing. Not sure why. Masks are compulsory for everyone. And everyone was wearing it. The store looked pretty clean. We got our product and headed towards the produce section. There they could use a little bit more cleaning. Also they don't have much organic produce. The staff was very helpful. And they were doing a good job of stocking up shelves. They already have lot of Christmas stuff and various deals going on. If you want to avoid crowd, go at an odd timing...maybe on a weekday.
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September 2020 by Zen Z.
I've been coming here for a long time but what I saw today makes never want to come back. It's beyond disgusting.
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July 2020 by Aaliyah B.
Currently sitting on the grocery pickup and been waiting for two hours... only one guy doing the grocery orders they say I can't go in and get them myself my order was ready at 5 and it's now 7 and I'm still sitting here I've never had this problem with any other Walmart there is so many cars here waiting for their orders and so many clueless workers I've never seen anything like this avoid grocery pick ups from this location we've been calling their phone for hours and no answers... oh yeah and the whole time I've been sitting here I've only seen one car get their groceries and leave ... wth is going on ??!