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January 2024 by Richard L
Terrible customer service. Do not use this bank unless you like to wait forever and then have to come back. I had to stop a check and even though they were completely dead (I was the only customer) I had to schedule an appointment to come back because they didn't want to spend the couple of minutes to complete some paperwork. In the time it took for them to schedule an appointment (20-30 minutes) they could have just done the job I came in for. Sure I love spending more time and gas coming back for another trip. This is precisely why I never recommend people to use large banks unless you have to. Small community banks or credit unions are the way to go.
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January 2024 by Ben M
Worst bank worst service
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January 2024 by SHERRE FATULA
I Always find everyone at this bank knowledgeable & friendly. Cynthia is wonderful & has kindly guided me through several account changes since my Mom's passing.
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January 2024 by Paige Glisson
Showed up 3 hours before they closed and there is only one person working the windows and drive through and 3 people sitting in the office gossiping. I can hear them talking about their personal life/ how they take their drinks. Really….
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November 2023 by M J
If I could leave zero stars I would. I will never go to this Wells Fargo again! I've been understanding and patient the first few times that they only have ONE teller for the entire bank but today was absolutely ridiculous!! There was a manager in the bank doing absolutely nothing to help. She took care of a car in the drive thru and had a long conversation with the lady, but wouldn't help anyone else. Must be nice to have that privilege with someone that works at the bank, and then to do that as a manger in front of other customers. I have never had a good experience at this Wells Fargo in the 2 years of living in the area. I went there before as the only car in drive thru and still had to wait about 15 minutes and I can clearly see no other customer inside. The Wells Fargo down the road from the Hunt Club location at Piedmont Wekiva is officially the only one I will be going to. They are faster and actually communicate with you even if there is a wait.
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October 2023 by Ronald Reid
Hunt Club Wells Fargo is very clean. No lines, Walk in & walk out. Great service. Helpful staff. Every month, I have to go to bank. I prefer going where I'm comfortable & safe. 100% recommend this location.
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September 2023 by Frank Matias Jr
Over 2 days.....I called this branch 15 times...trying to CALL BACK and respond to a voicemail. NOT ONE PERSON ANSWERED. TERRIBLE CUSTOMER SERVICE.IF YOURE GOING TO LEAVE ME A MESSAGE ASKING ME TO CALL YOU BACK...THE LEAST YOU CAN DO IS ANSWER THE DAMN PHONE!!!
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September 2023 by Hoa Huynh
Good servicePeople very niceHelp you every thingAnd they are very take time and explain clearly
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July 2023 by Amanda C.
Great service. Drive thru tellers always are friendly and happy to help. They do not have a drive up ATM which is why they lost a star. They are open on Saturdays which is great because a lot of banks are not.
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January 2023 by Marc Wood
Horrible location when are they gonna shut down. Literally 2 employees and I been waiting here 45 mins & counting just to get in my safety deposit box. These people here are so lazy & workSo slow. I hate this place!!!!!
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January 2022 by Ms. T
Wells Fargo is the worst bank ever. They close this branch and don’t even have the decency to let their safety deposit box holders know. The people there could care less. Their excuse is it’s not my job. I don’t know anything about it, I’m training. Wells Fargo has the worst customer service. The number on the flyer goes to a voice service, and of course the person doesn’t pick up.If you’re looking for a bank do yourself a favor and go somewhere else.
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November 2021 by Collie Cam
Banking with chase after this. How is the bank closed?!?!
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September 2020 by Paul Fischer
Zero stars should be an option- so many mistakes, so many issues, incompetent staff can't perform simple tasks.. TERRIBLE - last straw was BILL PAY delays... closing 29 year relationship (personal, business and h.e.) GOODBYE WELLS FARGO
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May 2020 by Eboni Ingram
If I could give this place 0 stars I would. This is the worst Wells Fargo not in Orlando but the entire United States. Staff is rude and move as slower than snails. It’s always busy at this location making me hate that it’s the closest branch to my house. Don’t go to this bank if you have somewhere to be or even if you don’t! 0/10 wouldn’t recommend.
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April 2020 by Angela McDaniel
Nice customer service and extremely helpful.
