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November 2023 by rebecca cooper
Excellent service from Alonzo. I wasn’t sure what size I needed and he was nice enough to show us the units so that I could decide which one to go with. It took all of 15 minutes to secure storage unit. Best price at the beaches too. Thank you :)
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October 2023 by Christine Foucault
This is the second time I’ve tried calling and haven’t gotten a response. My gate code still doesnt work after driving 30 minutes to get here. This is ridiculous. You should at least have a login or something that tells people what is in the system. Last time I was here a nice couple let me use their code, because again, mine doesnt work and I can’t get a hold of anyone.
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October 2023 by Carlos Benitez
The customer service was great! Edgar at the front desk is the man! He is really informative, and you can tell he cares about customers coming in.
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October 2023 by Vador Tortorich
The staff went above and beyond during my move in process. From stopping their lunch break to get me checked in to spending a lot of time helping me navigate my 26 ft. truck around the lot - they could not have been more helpful and accommodating.
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September 2023 by Sam Robertson
I’ve had 2 units here since 2018. I’ve paid 20K in that time frame. Thanks to the new manager Edgar this will be my last month. Most unprofessional manager I’ve ever dealt with. I asked for a contact of another person (regional manager) and was told he doesn’t have to give that to me.
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September 2023 by Kirill “Red” Gromov
Amazing staff.. people who truly care about the well being of others and their safety. They were there in time of need with understanding to tough situations when even family wasn’t. Highly recommend renting space here. You will be treated like family.
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August 2023 by Pinx ldy
This place deserve the 10 stars!! Not only was the manager incredibly helpful, but so was Elise! I mean I had a difficult time transporting my personal goods from New York now we are military family and I already have most of my stuff at Mayport by the base but the company I use to transfer my stuff was very unprofessional and the manager at this location and Elise helped us when they really didn’t have to they exceeded our expectation way beyond any other storage place we used. We would definitely recommend this location for any military family dealing with a difficult move. I am so pleased with this storage placeI will not go anywhere else!
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August 2023 by Jun Boo
It took only one visit to see how nice their service is. Elise and Victor took care of me in the best posible way. Paid online and came on person to sign the lease and went out with a bottle of water given by them. Uhaul didn’t do that for me last time.The storage facilities are really nice. Clean and the construction are not like Cube Storage hot zinc. Will be getting half the price for the next three months. What not to like. So far so good. Recommend it.*Update Jul/15Service didn’t change when moving in. Edgar was there with all the info and support I need it. Place is quiet and not busy. The heat was beating me and at the counter they gave me once again fluids to recover ha. Just amazing people and service.
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August 2023 by Macho Macho
Went to visit to get prices on storages overall great experience Edgar the manager helped out with everything the customer service was great, with indepth detail explained how the property rules go. Will definitely recommend this place to more people
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August 2023 by Jerrold Weikert
Edgar and Elise are very helpful if you need anything. They have added security features and keep the place very clean. Highly recommend.
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July 2023 by Sonya Summers
Awesome experience. Courteous, professional, and thoughtful. Thanks for all the kind words we shared while I was in the office.
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June 2023 by Enid Acosta
I visiting checking diffrent storage to get the better price with my Mother Zoraida and the Manager gave us the best service answered all the questions we had, even gave us water it was hotWe are moving soon Ill be going to see Edgar and his team .Thanks
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June 2023 by Zoraida Figueroa
I'm looking for a place because ,I'm moving in 3 months to Jacksonville had a great conversation over the phone with Edgar helpped me on how to pick the ideal space based on my needs , asking how many rooms I was moving I'm doing this on my own that conversation help me understand what I'm looking for and more importantly what storage company I'm gonna be using . thank you Edgar
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June 2023 by carmen bizjack
A great first experience! We met Edgar who showed us the storage area and provided us with all the information needed to register online.
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May 2023 by Allen Shirley
I have been renting my storage unit for almost 6 years. Since under new owners and a new manager hired (Lenard S.) the facility and management has taken a turn for the best. Congrats for a job well done.