Atlantic Self Storage is highly praised for its exceptional customer service. The staff, including Kimberly, Cheryl, and Janet, are described as helpful, caring, and attentive, going above and beyond to assist customers with their needs. Customers appreciate the clean and secure facilities, but it is the staff’s friendly and attentive service that stands out most. Many mention receiving over and beyond service expectations, making it the best customer service experience in Jacksonville. Overall, the team’s genuine care and helpful attitude create a positive and welcoming environment for customers.
Kimberly & Cheryl have been amazing with our transition from unit on Mayport Rd to Atlantic Blvd. unit - they deserve a raise! Excellent service. Thanks ladies!
March 2024
Easily the best customer service I have received in Jacksonville, bar none. Cheryl and Janet are so helpful and went out of their way to help me out with a problem. I go here not just because of the clean and secure facilities, but because of the people working there.
March 2023
The customer service was GREAT! I was expecting mediocre service and was definitely surprised when I received over and beyond exceptional service. The team at Atlantic Self Storage genuinely cared about what I was looking for and accommodated me with awesome attention. THANK YOU!!
