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January 2024 by X D.
Beware. This bank has major internal issues. - RadiFi has used the wrong #ss number on my file - RadiFi mismanagement has caused me to receive many fraud alerts. - RadiFi mistakenly put over $180k in my savings account then instantaneously wiped all my accounts. - RadiFi charged me many fees due to their mistakes. - RadiFi staff is hostile - RadiFi management is hostile - RadiFi made no effort to fix the mistakes - RadiFi has a history of mismanagement on the BBB - RadiFi can steal your money and ruin your credit. - RadiFi has not fixed the issues I have had with them
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December 2023 by The Miller Agency
Jennifer was very professional and responsive to my loan needs. She offered extra benefits and cost saving ideas.Theron has always put me first when I enter the CU branch. He advised me through the process.Thanks!William Miller
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December 2023 by Monica Miller
The folks at Radificu are the best! Jason in the fraud department and Jennifer Bendetti at the Beaches office really helped us out. I so appreciate it that they still have brick and mortar branches where you can speak with a real person (who is not in a box somewhere far away!).
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December 2023 by Debbie Cato
Manuel was a great help in providing me the options so I could select the right CD for my needs.
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October 2023 by Max Reyna
Prepare to be locked out of your debit /credit card after business hours when no one is available to assist you, and no one in-town to call; rendering your card useless at the most inconvenient times. Has happened multiple times over the years it may be time to switch to another company, which is sad as I’ve been here since 2002.
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September 2023 by Mohamed A. Ali
This Credit Union is Very Friendly, Secure and the rates are exceptional! I’m 66 and was able to complete the Online Application and Enrollment onto Online Banking. Radifi Gets an A+
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September 2023 by stephanie baptist
Theron helped me and my daughter today open new accounts. He was very professional and easy to talk to. I’m looking forward to being a new member of Radifi :)
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August 2023 by Garret Sais
I have been with RadiFi for several years. Formerly known as jax federal credit union they have never failed me. ??
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July 2023 by Thomas McCaughey
Jennifer at the Atlantic Beach branch did an awesome job with our auto refinance. Saved almost $4,000 by switching warranty companies and a better rate to boot!
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July 2023 by Charles Harkness
Opened a business account with the help of Theron at the atlantic beach office. Very knowledgeable and helpful in completing the process.
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July 2023 by Diane Hansen
Jennifer Bendetti member service supervisor went above and beyond helping secure a personal loan. She is always courteous and responds to inquiries. Her help was much appreciated 10 stars
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July 2023 by Gladys Wheelings
Ms. Jennifer Benedetti was very knowledgeable and professional she made it very easy to complete my transaction. It was a pleasure working with her. Thank you
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July 2023 by Tom Garcia
Always awesome Customer service. Love my Bank and the people that make me feel protected.
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June 2023 by Lynne matthew
Tammy is the best ! i was extremely happy to see she was still at this location. Also Dorothy! Those are two gems !
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February 2023 by Pete Smith
Outstanding customer service. I would highly recommend Jax Federal Credit Union. Prompt, efficient, reliable and friendly people.