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“I had the absolute best experience with Donna at U-Haul! From the moment I walked in, she went above and beyond to help me troubleshoot an issue with my order and ensure everything was set up correctly in the system. She also guided me through finding the right parts to hook up my vehicle to the U-Box, making the process seamless. What really stood out was how genuinely personable and caring she was, not just with me but with everyone who walked in. She knew customers by name and made each person feel seen and valued. Moving can be overwhelming, but Donna’s knowledge, expertise, and helpful demeanor made my experience so much easier and far less stressful. Her customer service goes beyond the basics, she truly understands the challenges people face during a move and offers real support. I’m incredibly grateful for her help and highly recommend working with her if you need assistance at this location. Thank you, Donna, for making such a difference, you are a real one!”
8:30AM - 5PM
2825 St Johns Bluff Rd S, Jacksonville
Truck Rentals
“I have rented from here twice now for car storage for my suv the first time was August 9 2025 with Matthew who was very pleasant and helpful and the second time was November 21 2025 with GM Heather Hill she was extremely helpful and so personable we have so much in common it felt like catching up with a friend 10/10 will recommend”
“Big shoutout to Sarah at the Beach Boulevard Extra Space Storage and Amy at the Middleburg location! They were absolutely amazing in helping me move my storage units from one spot to another. Super friendly, patient, and made the whole process way easier than I expected. I really hope Extra Space keeps hiring more employees like them—it makes all the difference. Thanks again, ladies!”
8:30AM - 4:30PM
2825 St Johns Bluff Rd S, Jacksonville
Truck Rentals
“I set reservations for 11am on Christmas Eve. I decided to stop by earlier then my time to pick up the U-Haul and the customer service was amazing and I am grateful I stop by this location to pick up my U-Haul. I highly recommend you doing business here”
9:30AM - 5:30PM
2915 St Johns Bluff Rd S, Jacksonville
Truck Rentals
“I always get my trucks from this location. I have been to the other 2 locations on st johns bluff and they are both rude and unhelpfull . they neither have enough trucks but this location has always had what i need when i have needed a special size truck that day with no notice .great customer service and always have enough trucks.”
9:30AM - 8:30PM
958 St Johns Bluff Rd N, Jacksonville
Truck Rentals
“We grabbed a small truck to move a few household items locally. Service was great! The young man named Martin made checking the truck out and the return smoother than any other rental we've done over the years & we've done a whole lot.”
“U-Haul is the best one on Neptune Beach I would refer anyone for any of their box trucks moving trucks storage units and for being the best and understanding company ever for whenever you're ready to travel and move.”
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
“They were awesome! We ran into issues with another company and they were able to secure a truck last minute for us. Even with a time delay from a prior return, we were taken good care of and treated personably. Couldn’t recommend enough, great people!”