Advance Auto Parts is a store with a good selection of parts and accessories, including marked down items, that helps keep vehicles running. The experience is generally good, with staff described as honest, knowledgeable, friendly, and helpful. Many employees go above and beyond to assist customers, providing useful information and direction even if something is beyond their scope. The location is noted for being clean and having a friendly vibe, where some staff have even learned customers' names. Specific workers, like a manager and another employee, are highlighted as being very knowledgeable and solving problems efficiently, taking time to make necessary calls and handle warranties. However, experiences can vary, as one assistant manager was perceived as not wanting to be bothered, lacking care, and not solving a simple battery issue that another worker resolved in ten minutes. The reviews suggest the business needs more dedicated workers like the praised individuals and fewer who do not want to do their job. Customers report they will definitely return when they need a part the store carries.
