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February 2024 by Debbie Kimbril
I was not impressed that it was noon and it looks like they were deep cleaning one of their storage cabinets. Boxes and items were all over a table in the dining area at noon.
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February 2024 by Dallas Shrum
The food is great like at any Firehouse Subs, but having been here many times, the person who makes the sandwiches is always super rude, which makes you not want to come back, and makes it not worth the price.
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January 2024 by Dawn Minasi
A bit on the expensive side for 2 subs paid 51.00
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January 2024 by Mary Trout
My family are a group of food snobs and everyone loved their sandwiches!
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November 2023 by Steven Shiner
Food was great looks like they hit it together after a hard start up.
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October 2023 by Tammy Cunningham
I hope the upper management looks at the reviews. You should hire people that want to work and care about their customers and not play around like they couldn’t care less what we want. This is the second time in 2 weeks that my husband and I came here and they mixed my sandwich up with my husbands and this time they just added everything on the sandwich’s without looking at what we ordered. Then as my husband walks away they start laughing and talking. Grow up!
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October 2023 by Cain
Good food, good employees, clean store.
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October 2023 by Crystal
5 stars had they labeled the subs since 3 different ones of the same size were ordered.
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September 2023 by Charlie Gates
Food was great, good quality meats, produce and bread. Atmosphere was okay, not quite as pleasant as the average Firehouse Subs.Service? Really discombobulated. Register attendant told my wife (on phone) that she couldn't take a call order in as the counter was full. I had arrived early for pickup and there was no line.I waited at a table, calling the wife for a status check. She couldn't pick up as the lady was saying the wait line was backed up. I went ahead and ordered in person. Interesting back and forth on the other side of the counter, but food was prepared quickly and courteously.
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September 2023 by Austin Hinkle
Enjoyed the food I chose!
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September 2023 by David F.
Ordered with Uber Eats and store said they never received it. Called the store and the person that answered was rude and not accommodating at all. Extremely disappointing to say the least. Firehouse you can do better.
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August 2023 by Veronica Henderson
Ordered online and DID remove items not wanted and got home and it was made with everything!!!
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August 2023 by Pellicer Crew
I will never go back to this location the person who took order needed to be trained . The food was not the same that I had at different locations. Sub was cold when it's usually warm the order was wrong my kids sandwiches had hardly no meat and the kids meals where different prices then online they charge extra for kids meal. When I asked why I was told that it's a franchise . So someone owns it and they change the prices. The people who work here need to be trained some more also no pickels with sub . I will never eat there again the 9ne on 98 north is way better and more family friendly
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August 2023 by Selena M Mannis
Awesomeness overload, something about that bread that is off the chain.Vegetarian options: They make those.Kid-friendliness: Small ones for them
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August 2023 by FloridaBlondie
We have had Firehouse subs before at the Winter Haven location... always good and loved it... decided to order from Auburndale location and HORRIBLE... is an under statement. Ordered online.. Got there and the order was ready... but noticed the restaurant smelled of nail salon chemicals... which right next door is a salon however, why would their chemicals exhaust flow over to Firehouse... then after going home, as we didnt inspect our food first... Our 2 subs were not toasted as requested and the tuna was RUNNY... it soggy like another review and I asked for my condiments on the side.. which didn't happen... It was to say the least the worst sandwich ever... 2 large subs at roughly 30 bucks... NEVER NEVER AGAIN... Subway will be my choice from now on or Publix... Firehouse is more like a FIRE MESS.. Someone should put out their flames...
