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“Michelle with the white hair at the Winter Haven location was such a great help. After many mishaps with renting a box truck with other locations, she made it happen for me same day. She rocks!”
“Laura and Lois helped me with my Ring chime issue, just like they've helped us everytime we've needed help with our returns for Mac Plumbing of Central Florida Inc. Go see these 2 ladies, they will help you”
“First off, let me state that I have been a Lowes customer for over 36 years. Back in November, I bought a Craftsman’s tool set, on the Black Friday sale. When I tried to use the V20 saw that came with it, there was a problem. Four days later, I tried to return the complete set in the original box with the receipt, and was informed by Lowe’s return desk that I only had 48 hours to do so and was past my window. Moreover, I should have read the Return Policy on the wall before purchasing. I thought I was stuck with a non-working tool. A week later, I was in the store for something else and spoke with Brian Cornelius. I told him what happened. He called the assistant store manager and clarified that the Craftsman’s battery power tools were excluded from Lowe’s 48 hour return policy. Moreover, he verified that the Craftsman’s battery power tools had a 90 day return policy. Without Brian’s help, my return would never have happened. Thanks to his great customer service, I decided to upgrade my set and have since bought other Craftsman tools at the store. Brian restored my faith in Lowe’s.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“Only giving a 5 stars because of one employee, Tammy in the blinds department is an asset and everyone should follow her lead in providing an exceptional customer experience.”