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January 2024 by Thomas Christopher Ribbe
It's just a financial institution, meaning every associate is obligated to portray a professional demeanorThat is the case at this branch ??
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July 2023 by Sarah B.
I always have a good experience here. People inside are nice and helpful, and get things done in a timely manner
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December 2022 by Allison Lawrence
I love Mid Florida...Been with them for 20 years and they never disappoint!!!
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November 2022 by Liz Buchannan
Very good. I was able to have a password and photo ID required on my account if anyone tried to access it. I have had problems with people trying to steal my identity. Very pleased with being able to add the extra security measures.
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October 2022 by Chris S.
Debbie Thomas/Elizabeth Warren clone is purely evil. Do not bank here, you will regret it!
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March 2022 by Judith Keller
I tried calling ahead to make an appointment to open an account. I went through endless prompts and never reached a person. Don't bother with a phone if you aren't going to have at least one option too speak with someone. My time is important and I make appointments rather than be treated like part of the herd in any lobby.
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March 2022 by Hector Pinell
Horrible bank . Charged me late fee 10 times of $5 then $30 4 times all for the same issue, $185 in total . Never got a call or a message saying me account is in negative. I never use my card so I didn’t bother to check my account . Went to MIDFLORIDA in person and a worker said they can’t do nothing was not helpful at all.
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January 2022 by Maria Miles
Great staff and very helpful. Auburndale Florida staff. Nathaniel snd Maria.
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August 2021 by Tabatha Flannagan
Came in to make deposits for my job today. I was tapping my fingers and Kathy stated I quote you, "Stop doing that drumming it gets on my nerves , do you need a lollipop or something". Very welcoming to on going customer and a business!!
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August 2021 by Anna D.
This is the slowest bank on the face of the planet, their drive thru takes over 30 minutes when you're the only one in line!!!!!!
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June 2021 by Ellen Spivey
Great service and people for over 1 5 years
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May 2021 by D R
Tried to exchange 4 20's into $10s. Was told I needed an account to do so, I thought that is what banks are for....Just moved to the area looking for a new bank and have a significant amount to deposit but I guess this bank has enough customers, based on that horrible customer service I can take my money elsewhere.
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March 2021 by Tyler Frizzell
I've been to every branch in Polk and this one is the slowest. Its insane. 30 minutes to make a deposit in the drive thru.Edit. Sitting in this line, 2 months after my review and Midflorida "checking" on this, it's still the same. Currently sitting here for 15 minutes and no cars have moved. All the reviews are the same. Do yourself a favor and go to any other branch but this one.
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February 2021 by Richard Walker
Slowest branch ever don’t waste your time
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December 2020 by Danielle Douglas
Slow to service. Especially the drive through but always helpful. Also have great rates onLoans.
