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December 2023 by Scott Mikrut
One of the cleanest and most well organized fitness centers I've ever been to. The only thing I wish they had is a sauna in each locker room.
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December 2023 by Warren Scott
This gym is being run into the ground. The Smith machines need to be oiled and the poles where the plates slide onto need to be oiled as well. They're supposed to glide off with one hand , not yanked off with two hands. I noticed they're short of a few carabiner buckles and one is broken on the pully machines for quite some time. Some of the employees are obviously there for just the paycheck and couldn't care less about the clients. Management needs to make this a project and do something to upgrade this gym.
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December 2023 by Michael Goodson
Staff are nice,place is clean, but a lot of the machines are really rough. Ever since they let the high schoolers in for free the place has gone downhill. Most of the machines are being occupied by kids that just sit there not using it. Most of them do not put weights back and use equipment incorrectly causing it to wear down at rapid pace. I canceled my membership and taking my money to Just Move.
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October 2023 by Wake Up
Nice place to work out.Shower curtains in women's area need to be wider please, it's very uncomfortable showering that way. Wider curtains in women's shower area to cover completely. Thanks.
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October 2023 by Cristian Mendez
The staff are very nice and welcoming, there are many clean machines that could provide for the needs of anyone and their fitness goals.
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September 2023 by Milli Willi
Warning "Bait and Switch" Black Card membership. Your guests CANNOT use the facilties. They can use them once. That is all. I got this from my local Lake Wales store, confirmed by Corporate. I will cancel. I joined for me to bring my wife when she can come along. Total dissapointment, not a crouding issue. Found a Store Manage with a case of "Policy" first time after almost a year. Stay away!
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August 2023 by Heavyn Willis
Lots of things at this PF could be more up to date compared to other PF gyms. It’s as if the treadmill skips a beat when running on them so I am having to settle for alternative cardio while here. I’ve been to other planet fitness that are up to date! I hope this one will upgrade soon as well.
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July 2023 by Brandy Cook
Seems like the tanning beds always have multiple burnt out bulbs ( like 6 at a time ) Went on 6/28/23 & couldn't tan properly cause staff & management didn't know how to change the face tanning bulb, Seems like it's always something wrong these past few months. This pic is just the top portion of a bed the manager said was replaced the day before, after multiple complaints over a 2 week period, lied to me, & put me in this bed to tan.Well here it is 07/20/2023 and still not fixed ( 3 weeks later ) ! Again I was put in this bed & when I seen the same problem I asked to be put into another bed ( only 2 min into the bed being turned on ) & was told my session was expired!!! By the manager on duty, not great costumer service at all !
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July 2023 by THE TRUTH HURTS
The male with the ponytail at the front desk has a fixation with his phone. If he had the same dedication to his job that he does with his hair, he'd go up the ladder faster. The gym is going downhill... There's a lot of maintenance that needs to be done to the equipment especially the Smith machines... It doesn't take long to lube them up and the lube cans are cheap.
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June 2023 by Ashley Sweet
The club manager Gabriel is an incredible guy. He had no idea how much I needed the pick me up he gave me one day a couple weeks ago. He makes it a point to talk to anyone who looks his way. The entire staff goes above and beyond to make you feel welcomed and comfortable. The locker rooms are always clean and stocked. I see the machines and floors regularly cleaned. I've been a member of other gyms in the past, and none have ever made me excited for my next work out.(Ive gone from sporadic workouts to 6 days a week!)Planet Fitness auburndale is truly made great by their staff.
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June 2023 by Robien Brooks
best plant fitness in polk county everyone is so nice and the gym is so clean.
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May 2023 by Zach McDonald
This gym is horrible, which is a shame because it really has a good setup. If something goes down, good luck getting it fixed. At the time of writing this, the hand dryers in the men’s bathroom have been broken for a week, a stall has been out of order for a week, one of the cables has been broken for 2-3 weeks, shoulder press machine is down, and the majority of the paper towel dispensers are rarely stocked or are jammed, so you have to walk halfway across the gym to find one. They lack any sense of urgency to resolve issues.
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May 2023 by Doctor Tushman
This is a great location, possibly the best I’ve found in Florida- a large, clean, spacious gym with the superior Life Fitness equipment, good air circulation, and a bathroom design that allows for a fully private, comfortable shower. But the parking lot… This is an issue that the city (state?) isn’t adequately addressing. My heart goes out to most of the homeless people I encountered outside the gym, alone in the world and engulfed in untreated mental illness. But you really have to lock up your car and go right in or you can easily be hustled to help out people who are operating in other planes of reality with money or a shower, and then you’ll never feel OK about leaving your vehicle unattended if you have to say no. If you depend on Planet Fitness for your own survival or have to keep stuff in your vehicle, it’s overwhelmingly sad and nerve wracking.
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May 2023 by Christina Marie
Don't really care for this location. The guys at the customer service counter get too flirty and the water fountain could be updated to fill water bottles better. Everything else is fine, I just prefer the Lake Wales location.
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April 2023 by Traveling Man
We've been members of Planet Fitness for 6 years, To this day, it's clear that the companies focus has always been on a positive member experience! The staff have always been welcoming, friendly, and eager to help. The gym is well equipped, well maintained, and continually cleaned by the staff! Six years in and that focus has not changed! We are extremely happy with Planet Fitness and will be members for life!