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February 2024 by Eneida Padilla
Excellent customer service
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January 2024 by Tevin Franklin
I love the PC
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January 2024 by marie zimero
Smooth and easy. Found the product I was looking for and got approved and applied in no time.
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December 2023 by Gina Vargas
I been harassed by the store manager he said his name is Kenny this man threatened my family over the phone I did a formal complaint with corporate waiting on a call from DM David S. I already ask for my equipment to be picked up however we can't allow for people to disrespect the hard working community. This store is the worst ever let's get together as a community and make it shut it doors.
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November 2023 by Gerivy Vazquez, Giboyeaux
Expensive, and unhelpful people, ? they asked me for the money in front of me and then they didn't approve the request, and then I have to wait for the money I gave as a deposit. They did not give it to me.
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November 2023 by Shonetris Rentz
It was nice and easy to setup an account with Rent A Center. Everything was done with excellent and professional customer service. Thank You❤
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November 2023 by Tiffany Redner
This place is awful, they sent me a washer that didn’t work and then when they come to give me a loaner and took mine that one didn’t work either and never wanted to send anyone out to fix it but still wanted me to pay for it!!!!!! Everyone there was extremely rude and disrespectful, I had to spend $60 a week at the laundry mat to wash my kids clothes while they did nothing to help solve the problem, wouldn’t recommend this place to my worst enemy!!!!
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October 2023 by Brian's niche
They double the price on everything you see in stores or more so beware of spending wayyy too much for items rented here
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October 2023 by Ashleigh Sanchez
Anna was awesome, very patient and helpful
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September 2023 by Summer
Very rude and unorganized store. Had them show up at my house rude, wouldn’t allow me to close my door to go call my wife (because our payment was not late and I wanted to make sure I was right - I was) knocked several times while I’m on the phone all come to find out they weren’t even at the right house or right customer. Could have been avoided if they possessed the customer service skills to verify customer info ?
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July 2023 by Keyy River
They came out second time to fix the problem excellent service.
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May 2023 by Deonshay Grimes
I made all my payments on time . I had a little issue this week and couldn’t pay . I even offered to put something down and they declined . So when I’m able to pay I will . Not finna stress me out when I paid EVERYTHING on time . Learn howTo work with people .
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May 2023 by I SHINE
I’m 7 payments into my contract and my card was damaged once I got my new card 3 days later I went in to the branch of Auburndale, FL I spoke with the store manager while getting ready to make my payment I asked the amount he included a 5.00 late charge mind you I’ve never been late I’m set up on auto pay and this one time I’m 3days late he absolutely would not waive the fee. He stated they can’t waive fees but I spoke with other store managers and they do have the autonomy to do so he just choose not to. We exchanged words he was very rude and laughed at me very unprofessional. I called cooperate to file a complaint to see if I could get the fee waived and I have to wait 48hrs to hear back from the regional manager for $5.00 I was planning to get a laptop from them but I’d rather take my business to Aaron’s or another company before I give my money to a company that does not make exceptions for customers whom adhere to the contractual agreements unlike the other customers they have to chase down and schedule home visit to make a payment. I will definitely tell friends, family, co-works and social media to stay far away from this particular reantacenter.
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March 2023 by jay santiago
Easy to find out approval
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February 2023 by Angellica Hernandez
Worst experience, all managers super rude ! If I can go back in time I will stop myself from getting my stuff from them . They give attitude and when u defend yourself they act like you are the mean one . Worst place you and finance from . Never again .
