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January 2024 by Jo H/G
Not willing to assist.. without any care will defer to the emergency vets.. knowing the situation at hand. Very cold hearted
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November 2023 by Joe Wieneke
Always great care for our pet!
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October 2023 by Diane Zmigrodzki
Dr. Fox and Dr. Dowdy are great vets and take the time to explain everything. Unfortunately, it's difficult to deal with the front desk person for emergency and prescription refills. She is very rude and not accommodating. Also, she has no empathy, even for a very seriously ill cat.
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September 2023 by JMJ- MAC
The lead Lab tech Ashley is beyond rude, she yelled and talked down to me at me the office visit, and then over the phone she yelled over me while I was trying to explain our dog’s problem that was not addressed at the office visit because of her behavior. That phone call happened to be on speaker and my whole family witnessed how unnecessarily rude and mean she was. I asked to speak to the vet and she did not accommodate my request. I then asked Ashley numerous times to have the vet call me back. He never did. It is safe to say, she most likely did not give him the messages I left.This is not how a caring and professional veterinarian office should operate. If the veterinarian is reading this, please take the time for serious consideration of the other negative reviews about your vet tech as well.I’ve since also tried to get prescriptions refilled for my dogs, on a few occasions, and with no success. Our local pharmacy at the supermarket in town has also made numerous attempts to get them refilled for us and also with no success - no one from this vet office gets back to them or to me. No care or concern on the vet’s office part, that my pets need their medications for chronic illness, and to be well.I am sorry to say that I can no longer recommend this place anymore, as I once did.I am so deeply sad and disappointed that the lack of care of my pets, and the (now hostile and unprofessional) office environment, are all not the same since Dr. Dowdy left the practice this summer. None of these things ever happened when she was there. She was so kind and extremely knowledgeable. We trusted her immensely with our pets’ care and we miss her terribly.
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July 2023 by Mar
This place only take cats and dogs.They don't take regular birds or exotic birds.If you have pets make sure you ask about how many months you need to get in if your a new pt and what you need to have when you bring your pet. Since some offices have rules ask what rules they have for bring your pet if your knew to any pet hospital.
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May 2023 by judith meran
Front desk and lead lab technician were both very rude, yelling over the phone. Also, not accommodating to fix the errors that they made or at the very least, simply apologize.It did not seem like I was speaking to a Vet’s office.. I am shocked at how poorly they communicate with their clients.
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March 2023 by j r
Your pet will receive excellent care at Faithful Friends. The entire staff from the from desk ladies, the techs and the doctors truly care about your pet. I've been to a few vets and this one is the best I've ever been to. Dr. Dowdy is very knowledgeable and makes sure your pet is well cared for. Your pet will recieve personalized care and will be treated with love. Faithful Friends makes going to the vet enjoyable.
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March 2023 by Germarie Vega
The personnel is nice, but the doctor was rude to us only because we rejected their recommendations on treatment for our puppy. He basically told us not to come back because we won't have a good relationship. You need to respect other people's beliefs and not make them feel like we are lunatics just because we don't believe in vaccines. I was warned about it by someone else, but still, I wanted to give them a chance. I should have listened.
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February 2023 by Adrian Presas
Live in Lehigh, but I'd much rather make the trip to this vet! The doctor remembers every encounter with my pups and makes every effort to make our visit as painless as possible. They care about the clients and owners so there's nowhere else I'd rather go
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January 2023 by Judith W
We love dr. STEphany and Dr. ROss. They saved my dogs life. If you love your pet this is the vet for you.
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August 2022 by John Bell
Called this morning when my lab woke up in back pain. Was told since he was a new patient (we just moved here) the next available appointment was in 2 months! I again explained that he was in pain right now, but they didn't care since he wasn't a patient of theirs already. Nor were they interested in providing any assistance to help relieve his pain (refer to another location). They are obviously only concerned with making money and not for the welfare of future clients and pets in their community.
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July 2022 by Sigrid Miranda
Doctor Rob is the best!! Very caring and through with his patients and their human parents. The staff is also amazing. My 2 dashunds are never afraid to go to the vet.
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June 2022 by Rod Gross
I agree it's reasonable to ask for cats to be in a crate, what's not reasonable is to tell new clients this after they arrive for service.
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April 2022 by Kaitlyn Rose
Highly recommend!!!!I can’t say enough how lucky we are as a community to have such a wonderful veterinarian’s office. Faithful Friends Animal Hospital is just amazing. Thank you to their staff for taking the time out of their busy day to read my emails and look at photos in regards to my dog eating dry wall. Me being a worried dog mom panicked, I called them right away. I didn’t have an appointment or anything but they took the time to call me back and reassure me that everything is going to be okay and just monitor my doggy. They don’t push unnecessary testing unless is it truly needed. They don’t nickel and dime you for every little thing. They are honest, up front with you, and are so knowledgeable about everything!!They have been taking care of my dog Halo since he was just a puppy and he’s been in great hands ever since !Thank you Dr. Dowdy and staff❤️❤️
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November 2021 by Ana Rodriguez
They was quick and took care of my dog right away.
