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July 2022 by Bridget Corcoran
Service has gone down considerably since First Foundation took over! Absolutely awful!
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May 2022 by Darrell Dunteman
If you are looking for a bank with service and knowledgeable staff this should not be your choice. ATMs without cash during business hours..debit cards shut down without notice because it was not used in three weeks...unable to cash a company check. Can't even give you an ink pen in drive in to endorse checks. Closed my account losing the cost of printed checks and closed my account after 2 months and error after error
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August 2020 by Juli Fitzgerald
I agree with what John said. Danielle is rude. I just called to set up a checking account over the phone and when I stated "you spoke with my dad a few weeks ago about setting up a student account" She asked " what is his name" I gave the name and her response was VERY inmature! "I guess, I don't know" all said with attitude. So unnecessary and very unprofessional.
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June 2020 by Carla H.
Save yourself some hassle and stay away from this bank. Numerous times their ATMs have been compromised and I'm sure it will happen again. Ask around the neighborhoods and you'll discover, hundreds of customers have had accounts hacked over the last 5 years. Seems they must be skimping on cyber security. Also the banking fees are ridiculous, they started taking fees with out notice, which is so annoying, especially during Covid-19. Their rates on CDs aren't competitive with any of the online banking rates. Don't bother trying to get a loan because no one at the AVE branch can make a decision, their nice people but its staffed with tellers, not bankers. The only plus, is they give away candy and cookies but rest assured, you're paying for the goodies, they aren't free!
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March 2020 by john anthony roberson
The tellers are great but the bank Manager is clearly not qualified to manage anything. I witnessed her “lose her marbles” when she lost her keys to bank vault. She started blaming everyone and was very rude and impulsive. Her name is Danielle, she’s classless. I won’t be back after especially after how she acted in front of my daughters.
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February 2020 by Karen Ledesma
Best Bank! Best Staff! Courteous, Professional, Efficient, Responsive. We've been customers for 12 years now - Excellent Banking Experience Every Time! Highly Recommended.
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December 2017 by Gus Zenker
The staff at the Ave Maria Office of FFIB is wonderful! Friendly, completely knowledgeable, and go out of their way to provide great service. I highly recommend banking with them. They are my primary financial institution besides being local and convenient.
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November 2017 by Chris Medicus
Great service and people.
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April 2017 by Joseph Rivera
10/10 banking experience. Incredibly friendly/helpful/competent staff, you can tell they care. I use this bank for simple personal banking and could not be happier with their services. It is so convenient to have them in town!
