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February 2024 by Jose S.
Funny how Yelp vs Google has 150 Reviews on Yelp and almost 9,116 Reviews on Google. By the way, per Legal Action Against False Reviews If you buy reviews, you put your company at risk of legal action. Specifically, the FTC has specific guidance for collecting online reviews and it has said that buying reviews violates its policies. Just for someone @ Best Buy to know, you are putting this location at risk with buying fake reviews for foot traffic as if your customer service is anything above the norm. There is hundreds of people saying that there is such HORRIBLE customer service here that people are buying items from your store directly from Amazon JUST to not shop here. I find it hilarious, below is my story as well. I can't rate this under 1 star. Went today around 11:30AM, knew the product I wanted to buy and what was supposed to be a less than 5 Minute trip turns into almost 30+ minutes. The red head girl who is greeting customers at the front has no awareness of her surroundings and no professional social skills at work, (because she's probably good for nothing), is clearly on Instagram with her monster thumbs typing away while speaking to me (the customer). I wouldn't have mind if you can solve issues but the fact that I was sent to nearly 4 associates JUST for someone to open a glass door for glasses, is the most horrible retail experience I've had to this date. Gladly, the store manager noticed me waiting for almost 30+ Minutes in the same area to actually do something. Imagine getting put to the front of the stores to greet people and you're on your phone. No offense, you should be looking at your socials when you're on break or at home, you're not special. There is a reason why you get paid a cap of 15-17$ an hour because you have 0 skills. And you're placed in the front to GREET customers. It's as basic as it gets. There is fake reviews with 5 Stars with a completely different picture of a restaurant however it still claims to be 5 stars for Best Buy, so it is boosting your review count (Illegal) I wonder how much and how many daily are these reviews coming and being reviewed. Best Buy @ Aventura should be def. investigated for this and to resolve their horrible issues not dozens but hundreds of times with customers. You're going to make this company lose a lot of money and the little amount of customer you have and self-respect. Attached are just one examples as I mentioned.
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February 2024 by Flash Positive
There’s a lot of things, but I didn’t see any discounts, the prices are a little high for me
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February 2024 by Rakan abdullah
The check out line is disaster ?
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February 2024 by hedi gad
Had appointment specifically for repair. After 45 waiting, even so I had an appointment I was told no repairs on weekends. Waste of time! Very disappointed.
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February 2024 by Raul Lima
very organized
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February 2024 by Guy Filter
Best Buy is always a good place to shop for new electronics.
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February 2024 by Eduardo Angel Bikelis
Very bad attention from the employee. Few staff to serve and no desire to work
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February 2024 by Diogo Velloso
Never go to this store to buy apple products. The guy who represents apple does not know anything about the products and is very unpleasant, go to the aventura mall instead
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February 2024 by Yésica Soulé
Good service and offers!
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February 2024 by Cesar Fernandez
It has everything for audio video and computer equipment
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February 2024 by Jose Moreira
Good price.Nice place
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February 2024 by Kesia Welcome (Isle of Azure)
A great place for electronics, a large variety, great place for gamers and techies, staff are very nice and helpful and very attentive.
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February 2024 by Fabricio Ruiz
Attention is somewhat slow
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February 2024 by William Bartee
Love this place. Like a tech wonderland and 1 of the best jobs I ever worked at in 2012
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February 2024 by MARIO SAUCEDO
I got what I needed