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December 2024 by Andrew Pixley
Michelle helped me with my new band and was awesome!! Breitling Adventura rocks!
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December 2024 by Javier Santaliz
The store is amazing and they have a wonderful selection of Breitlings.
I was getting service by Joel Sardinas who is very knowledgeable and exceed my expectations. The staff is wonderful and very helpful.
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October 2024 by Luxx Carpentry
I recently had the pleasure of visiting the Breitling boutique at Aventura Mall and was fortunate enough to work with Michelle, who is truly an exceptional representative. From the moment I walked in, her professionalism, warmth, and extensive knowledge of the Breitling brand stood out. She possesses a deep understanding of every timepiece in the boutique, and she took the time to carefully listen to my preferences and lifestyle needs.
Michelle was incredibly patient as she guided me through various models, explaining the unique features and history behind each one. What impressed me the most was how she was able to narrow down the vast selection to the perfect match for my style. Her attention to detail and ability to understand exactly what I was looking for made the experience seamless and enjoyable.
Her passion for the brand and dedication to customer satisfaction is unmatched. If you’re in the area and looking for a timepiece that not only fits your wrist but also complements your personality, I highly recommend visiting Michelle at the Breitling boutique. She will take the time to ensure you walk away with the perfect watch. I recommend her 1000%—you won’t be disappointed!
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October 2024 by Mohamad Hidmi
Exceptional service and knowledge. Angel has amazing customer service and enjoy walking into here
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October 2024 by Zo6 2018
I had such a wonderful experience here at the Breitling Boutique in Aventura. Thank you Michelle for the Amazing Customer service!
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September 2024 by Kevin Hosam
Had a great experience today shopping at the Aventura location. Michelle Assisted me, who is very pleasant and extremely knowledgeable on all the models, she set me up perfectly with my Superocean 44. Amazing expertise, customer service is everything!!!
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September 2024 by edin chavez
STAY AWAY! DO NOT BUY A BREITLING. THIS IS NOT A LUXURY COMPANY. I SENT MY WATCH OUT FOR SERVICE AND NOT ONLY DID THEY BREAK IT BUT THEY REFUSE TO FIX WHAT THEY DAMAGED. I SENT IT IN THE ORIGINAL BOX AND GOT IT BACK IN A PLASTIC AMAZON BOX. STAY AWAY FROM BREITLING GET A REAL TIME PIECE FROM A REAL LUXURY BRAND NOT THESE CHARLATANS! I HAVE NEVER HAD ANY ISSUES WITH ROLEX, A TRUE LUXURY BRAND! IN RESPONSE TO MY RESPONSE, LOOK AT THE PHOTO, THATS NOT THE ORIGINAL BOX I SENT MY WATCH IN! SO YES YOU USE CHEAP PLASTIC AMAZON CHINA BOXES!
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June 2024 by Serraya Moayedi
Casually started to shop several luxury watch locations in the mall one day to start researching what brand of watch I’d want to buy. Michelle greeted me in the store and offered assistance without being pushy. Answered all my questions, catered to me and slowly guided me to try some watches on. I felt so comfortable and cared for with her that I decided to buy right then and there! Actually she did such a great job my boyfriend and I bought 4 watches over the course of that month. I definitely could have gone with any of the other luxury watch bands in the mall but because of Michelle I decided on Breitling!
I’ve been in sales for 10 years so I can confidently say Michelle is a true sales woman! She has the customer service & finesse to make large purchases feel comfortable and easy.
Thanks Michelle for making me a Breitling Babe!
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April 2024 by Luis Fernandez
I was at your store today.
I'm taking the time to write how horrible your customer service was by a tall man. Horrible attitude. Never again.
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March 2024 by JNL
My customer service experience with Michelle Rosenthal has been amazing. Her attention to detail and knowledge about the different watches helped me choose the correct one for my husband. She made my experience easy and I was able to rely on her for everything I needed. I am looking forward to shopping again at Breitling of Aventura Mall in the near future. Thank you!
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March 2024 by David Del Toro
Recently, I was fortunate enough to be gifted a Breitling watch during a cruise. However, upon attempting to register my new timepiece, I encountered an unexpected hurdle. Despite reaching out to the cruise line, the vendor, and even Breitling's corporate office, I found myself ensnared in a bureaucratic tangle, with no clear solution in sight. Each entity, though well-intentioned, was unable to assist me in registering my watch, leaving me frustrated and disillusioned.Refusing to give up, I decided to visit a Breitling boutique, hoping for a resolution. The difference in service was palpable from the moment I entered. The staff at the boutique went above and beyond in their efforts to assist me. They made countless calls and contacted numerous individuals in an attempt to rectify my issue. Their determination was a beacon of hope amid my growing despair.What set this experience apart was not just the boutique staff's willingness to help but their genuine concern for my predicament. They navigated through the complexities of the situation with a level of professionalism and empathy that was truly commendable. Their efforts culminated in a resolution that not only solved my registration problem but also restored my faith in the brand.Breitling's dedication to customer service excellence was made abundantly clear through this experience. It's rare to find a company that invests such time and effort into ensuring a single customer's satisfaction. This ordeal has not only solidified my admiration for Breitling's timepieces but has also instilled a deep respect for their ethos and approach to customer service.In a world where customer service can often feel impersonal and detached, Breitling stands as a shining example of what it means to truly care for your customers. Their timepieces may be engineered for precision, but it's their human touch that truly sets them apart. Whether you're a long-time aficionado or a newcomer to the world of luxury watches, Breitling's commitment to excellence in both their products and their service is sure to leave a lasting impression.
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February 2024 by William Norris
Came in and met Joel. Unbelievable customer service from start to finish took his time very patient never rushed us. I had been to another Breitling boutique and they didn’t match up to the customer service that I received with him anybody that’s looking for a Breitling timepiece I highly recommend that you go and see Joel, you won’t be disappointed.
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February 2024 by Adriana Lao
They have an excellent selection of time pieces & their quality is unmatch.
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January 2024 by Alexander L.
Really great buying experience from top to bottom. Item shipped/arrived promptly and Joel took great care of us at the store. Left happy!
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January 2024 by Denny Ulpierre
It is a beautiful boutique and they treat you well unlike Mayors located on the first floor. The watches are all available and are beautiful.
