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May 2024 by Nik Kotov
Awesome experience as one might expect from Cartier. Nikoletta took care of us, helped pick up an item that we really liked and was really friendly.
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May 2024 by Nathan Aldebourne
Great experience, warm staff who took their time with us.
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May 2024 by Ziggy Kurasz
Great store, very good quality watches ?
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May 2024 by L B
Horrible experience! No luxury customer service at all. We wanted to buy two jewelry ( necklace and bracelet) but the actitud of the sales person was terrible. Never come back to this location.
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May 2024 by Elizabeth Echeverry-Dangond 954-214-8199
Jesus made this moment so especial. Make sure you ask for him. He was patient and ordered the watch our daughter wanted for her graduation.
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May 2024 by Aldrin Coto
No luxury costumer service at all. Google should close their business account. They don’t respect the time. They close the store 30 mins earlier and with a nasty attitude. I’ll buy Bvlgari instead.
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May 2024 by Dina Bobrova
Came to the store at 6:40 pm on April 19th when they were supposed to close at 7. We were told they were closed. After telling the security we came to buy a ring, he went to the back to ask the sales associate. She came out asking if we knew exactly what we wanted. At this point I had no desire to spend a few thousand dollars there and be rushed out the door. I guess sales don't matter to them. Seems like an ongoing situation for a while, lots of people complaining and nothing is being done. What a way to ruin a classic brand perception.
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May 2024 by AL DONE
Horrible experience. They closed 6:30pm instead of 7:00pm. Sales rep opens the door saying they closed and it was 6:40pm. I mentioned I already know what I would love to but and they almost made us beg. Terrible CS. They just lost my money/business today. I wish I could talk with the franchise regional manager if there’s one. They just killed all the marketing and luxury brand that Cartier built for years. I was ready to buy a very special ring. I will find another brand.
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April 2024 by Zoraide H.
Here I find timeless pieces, iconic watches to jewelry. The boutique offers shopping exclusivity. I also love the image of the Panthera de Cartier and I also really like perfumes.
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March 2024 by kaila maman
Sales associate named “ JESUS” (with ginger/red hair )Terrible service & dishonest…he racially profiled me and lied on the store policies .. he asked me for my ID. Before even ringing me up or taking my card. after letting him know my card has a daily limit of 5k (tap) and 1k (insert) I let him know to tap the card… he told me he couldn’t due to the store policy he was only allowed to insert my debit card which is a lie .. he pre judged me from the time I walked in.. I told him id rather take my money and get the item from another location. be careful how you treat people because i would never give him or the Cartier store in Aventura my money !!
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March 2024 by Patricia Cosimatti
I went to the adventure store at 6:45 p.m., because the hours on Google say they close at 7 p.m., they didn't let us in saying it was closed. A shame
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March 2024 by Sebastian Velez
The worst service , for everything cus Service and sales guys
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March 2024 by T M
Absolutely the worst customer service ever. They are so nasty. Very long time and very loyal cartier customer. Rude was an understatement. Mean might be a good word
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March 2024 by Anton
So much smug in this store. Didn’t buy a present for my girl only because of the attitude of the shop assistant guy.
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January 2024 by Alex N
Popped by visiting from out of town and the staff was less then eager to even look my way.Barely approached my wife and I and only spoke to us when we asked if someone works here that can actually help out.I guess if you’re not dripped in jewelry from head to toe they won’t bother with you.Will find another Cartier store for next time we’re in town.
