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January 2024 by Xan John
Love this place.Clean.Good crowd.Will rejoin when I move back to Miami to practice law!
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January 2024 by Sugra S
I joined equinox with high expectations, given its reputation and premium fees. However, I was thoroughly disappointed. The customer service is appalling. Despite multiple attempts to address my concerns, the staff was consistently unhelpful and at times, downright rude. My issues were about billing discrepancies snd cancellations and I was met with a dismissive attitude from the one and only Siya Morgan.The gym’s amenities, while modern, don’t compensate for the lack of basic customer care. It’s disheartening to see such negligence in a place that promotes wellness and community. I’ve decided to cancel my membership and find a gym that values its members and provides the quality service that matches its high prices. To anyone considering this location specifically I advise looking elsewhere if you expect a supportive and professional environment.
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December 2023 by JLucas Nutrition
Excellent gym in a great location, Alex is very personable and knowledgeable to help meet your fitness goals!
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November 2023 by Jonathan Woginiak
Since joining Equinox Gym, my fitness experience has been transformed. The gym's impeccable cleanliness impresses me every time I visit, and their constant updates with new machines keep my workouts fresh and exciting.The staff here really make a difference; they are not just great at what they do, but also incredibly supportive and friendly. It feels like they're part of my fitness journey. The classes offered are nothing short of amazing – each one challenging and enjoyable in its own way, pushing me to new limits.For me, being a member of Equinox is absolutely worth every penny. It’s not just a gym; it’s a community and a crucial part of my daily life.
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November 2023 by Rene Jimenez
Beautiful clean modern gym impeccable training staff and plenty of machines to work out uncluttered.Love Jairo great professional trainer.
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September 2023 by Romina Riccio
I have been a member of Equinox Aventura for more than a year now. It is my safe and happy spot. It is nearby my home am a big fan of the classes, all the teachers are absolutely knowledgeable and amazing!Since Alex, the previous manager, is no longer in this location, several changes have happened. Now Luis is the new manager, he is beyond professional and super attentive to all the members needs and suggestions.My husband and I asked him if he could add more strength classes and so he immediately did. Since we work out 4 times per week at least, we have a complete circuit of classes now.Going to this gym is one of my therapies, to finish work and go to Equinox, exercise and to enjoy a nice bath and the steam room is one of my favorite moments of the day. Thanks to all the staff of Equinox Aventura! Highly recommended.
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September 2023 by M Kattoura
Great Gym, love the clases, my wife and I have been coming to Equinox for almost a year. The place is always clean, fresh towels and nice steam room.We try not to miss the precision run classes with Angel 3 times a week which are amazing.
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August 2023 by Ali Rahal
Equinox gym in Aventura is truly exceptional. The facility is spotless and well-maintained, providing a great workout environment. Enrolling in classes is seamless, and the variety is impressive. The staff is incredibly friendly and always ready to help.I had the pleasure of trying the Pilates classes, and Lina, the instructor, was fantastic. She's knowledgeable and approachable, guiding me through the exercises step by step. The overall experience was amazing. I highly recommend Equinox gym in Aventura, especially the Pilates classes with Lina.
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July 2023 by Kareem Joshua
The general manager Siya Morgan charged me over $1000 in fees and never froze my account or stopped charging me months after I moved in May 2022. I had spent countless time with corporate fighting for my hard earned money back. This is why the gym is terribly ran and doesn’t do well esp for EQX - the management here needs to be fired for cause.
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June 2023 by Micheal Halley
I am a long time Equinox member. This location is near my office and I come in at peak times. I am always able to get a great workout in. The facility is clean and the staff is professional.
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May 2023 by Charles Brand
Hands down the best Gym in the area. Best staff, cleanest location I’ve ever been to and I’ve been a member in at least 5 different locations. Really top notch people. Go see Siya the manager and their team. The absolute best!
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May 2023 by MARIA KUNIGONIS
Back in July 2022, I canceled my membership due to an unpleasant situation at Equinox Aventura. I stopped at Equinox Aventura to show the gym to my 9-year-old son after picking him up at school and going to the mall for shopping. I checked in at the front desk with a live attendant who did NOT mention that kids could not go inside the gym. While my son and I were walking into the Equinox at Aventura, I heard someone screaming at us from the inside area of the gym….. She was NOT wearing any Equinox branding clothes or had any credentials that could identity her to be a employee at Equinox, plus she was working out, so I did NOT know who she was! I am not used to strangers to approach to me like it.I was scared, and my son was as well because of the way that lady ( General Manager ( lol)/ Siya Morgan), approached us to say that kids could not come inside the gym. My son was even more scared when she approached us closer ( almost touching me) to ask us to leave. I was in total shock that she was treating the clients like this, especially in front of a kid. I canceled my membership after that. I hope never to encounter a human like this anymore! I have never received a call to say sorry for what happened. I sent a feedback on the form that they sent out after my cancelation back in 2022. They never seems to care! They never contacted me to ask what has happened. Now they replied to this review ( I edited this part after they reply) to show you who is reading this that they care about the customers. Remember the suppose to be Manager treated a customer like that in front of a child, now imagine what she does to other customers who are alone. I am guessing this woman has a lot of mental problems as well doesnt have kids.
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March 2023 by Jasmine K
I visited this club before while I was on vacation. I had 3 days of guest pass. My home club is equinox in great neck. Both great neck and Aventura equinox is very dirty honestly. Aventura one is worse (looks like planet fitness). The management team and their staff are very rude. They don’t respect the clients opinion at all. I’m giving it one star as they don’t help with cancelation or freezing and they lock people into 1 year contract. It takes a lawyer to cancel them out ! Just because I want to sign myself up for lifetime fitness instead of them asap.
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March 2023 by c c
Left them almost a year ago and they still send emails on weekly basis even though I asked them to stop! Also a company that doesn’t have an unsubscribe button on their emails just shows you how much they really care about people. Overpriced and annoying location
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February 2023 by Carola Hernandez
One of my peace places! They take care each single detail to make you feel relaxed and happy. The best gym ever! Fresh towels with eucalyptus oil after exercises. Steam. Luxury products in the bathroom. Great customer services. The app take care of you when you can’t go in person.