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December 2023 by Tina D'Angelo
This is not a full service FedEx. Won’t scan QR code for pack and return. ?
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October 2023 by Nir R.
It should be known and written that this is not a regular fed ex location and they charge an extra handling fee on every transaction , even a pre paid drop off. A 3-4 lb prepaid box was 10$ on top just because it's in a hotel.
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September 2023 by 100 Rumo
I live across from the JW Marriot Hotel and tried to drop a package at that FedEx location. They wanted to charge me $10.00 for dropping off a package there. What a RIP-OFF. Stay away from that FedEX store
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September 2023 by luisa guerrero
Handling fee of $10 should be mentioned here. Unless you are hotel guest, you have to pay even with prepaid labels.
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August 2023 by Cholo Gui
Don’t even bother to try. Not only you need to walk 3 blocks from where you drop your car, they also charge a fee for drop offs.Also parking is fee for only 30 minutes
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August 2023 by Andres Velandia
Most inconvenient fedex location. They want to charge extra for pre-paid shipping
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July 2023 by Tom Cerchiara
Forget the rip off of a place. It's deep inside a resort which is a pain and they changed an extra $10 even for pre-labeled packages. Don't go here, find another place.
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July 2023 by Dhanarys Roman Hernandez
Took a while for the men in that very small space to notice I was there. Then, he told me they didn't provide the service, even though I call FedEx to make sure it was. Not sure if he didn't want to help me.
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June 2023 by Claudia Herrera
Friendly and fast employees, even that it has a Cherie fee for the location. It was worthy not to have to wait.
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March 2023 by Eran Sasportas
The employees there are very bad. If I had the option to give them a zero extension, I would give as little as possible
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February 2023 by Maria Laura Alfonsin
Convenient for the neighborhood. You can park complimentary at the Starbucks for 30 mins. Fantastic if you are DIY- just don’t expect a lot of help from the staff.
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February 2023 by Leonardo Mayorga
It is almost imposible to find the store within the Hotel. No to mention the over charge for U$ 10 dollar for something that muy be free
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January 2023 by Marina Arguello
This office is hidden inside the hotel, but it was not the main issue. That was expected, because you can see it on the map. My issue was the incompetence of workers in this facility.I called previously to make sure they can print out return label for me and ship my return. The answer was yes, so I drove there with my baby.Once I got there I was told that they can not print my labels with QR code (That was the only thing I received on return instructions).3 people working there, 0 customers, I am with stroller… no help offered. They asked me if I want to call customer service number and continued taking to each other.I had to leave with my package and drive to another location.Very rude and inattentive staff. Unfortunately!!!I lost 30 minutes of my time and left with nothing.
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January 2023 by sam al
BE AWARE , this is not a normal FedEx , I contacted fedex and confirmed that this location has their own charges and they charge you for anything even if you have everything paid in advanced I contacted the BBB and waiting for a call from the president . I will make sure this location follows FedEx rules and regulation it’s not about the money like the manager makes you feel it’s about THE PRINCIPLE . Manager is worthless and thinks he owns the place ( we will see about that )
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December 2022 by Igor Korol
I came to drop off a package with a prepaid label , but they said they charge an additional handling fee of $10 due to the fact that they are in a hotel. that's funny!!