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January 2024 by Olga Martin
excellent attention
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December 2023 by Charmaine H
Claudia Correa is extremely rude and racist. I do not recommend anyone coming to this branch. It’s by far the worst customer service I’ve ever experienced every time I go in there. The other branch is too far from where I live, so I closed my account. There’s much better banks in the Aventura area. Don’t waste your time going here.
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December 2023 by Joseph Padan
Calling from Europe 20 times and no answer at Aventura hsbc branch.Impossible!!!!!
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January 2023 by Danielle B.
Beware! They steal your money! They've been charging us without telling us! Do not bank at a place that takes your money from you! Awful service, won't even speak to you on the phone!
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November 2022 by Sylvain Kalache
The interior is a construction site. The bank is closed. No information whatsoever.
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June 2022 by Kevin Lee Russell
Very nice staff. Limited locations. Only here, Brickell, and Palm in So FL. But good international bank. Worth your time to check out!
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June 2022 by Dennis Brewster
Eco-Fascist bank that “doesn’t care of Miami is going to be under water in 100 years”
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January 2022 by Katya Pavlova
Terrible customer service. Rude staff. Never up to speed with your account details. Unprofessional. Do not recommend
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October 2021 by General Manager
Good awful bank. They are absolutely clueless.HSBC is a MasterCard member bank. Ask them they say yes. Once you need service no we are not a MasterCard member bank.Sending complaint to Corp
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March 2021 by M Q
Good awful bank. They are absolutely clueless.HSBC is a MasterCard member bank. Ask them they say yes. Once you need service no we are not a MasterCard member bank.Sending complaint to Corp
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February 2021 by Emilian Razvan
Yes they are horrible by all American standards but you don't understand is it's run the British way! We need to give them more money to stay in business people. Bc once they disappear it'll be really hard to move your money to another stable economy or to play the global market. So Zip it and deposit 10k often and enjoy the highest return on basic savings account. Fargo and bank united are waiting to give you nothing on your savings.
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February 2021 by Ilya Belov
very long lines. out of 5 teller booths i have never seen more than 2 occupied and mostly it is just one.
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December 2020 by Dolores Gonzales
The director Of this breach Claudia called to tow people car when there’s no sign outside. The only sign is a small one by the entranceI worked 8 hours standing I’m 60 I came out my car was gone. Had to catch uber n wake up early n go get car 150 dollars the police told me shecalled. Awfulthe city ,county,,and state statutes say the no parking signs have to be eye level and 25 ft apart otherwise it is illegal to tow your car
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October 2020 by Pastor Miglaise
Worse bank I do business with
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July 2020 by Ezequiel B.
Terrible bank , no service, no products to offer, the manager is rude, every time you need to deposit a check is 35'
