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September 2024 by Eli Kerese
The store is a disaster the times I have gone. The manager “Paola” is the antithesis of customer service. Very unpleasant. The older lady there is a sweetheart, but the little woman who calls herself a manager should be working in the back office, not in the front dealing with people.
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April 2024 by Nodel-Cowen Wedding
Worst place ever!!! Gives the worst customer service, definitely discriminate never coming back
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April 2024 by Elke R Nodel
Worst experience ever the sales lady I had was rude and didn’t really care to be taking care of me, even though I’ve been here before as a costumer… lost a costumer I will never be returning.
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February 2024 by Mariia Mytrofanova
Aigul was so attentive and helpful! Made my experience so much better and helped me with my sizes. Wonderful and kind service, thank her for her help!
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February 2024 by Ashlee Edwards
HORRIBLE SERVICE. I was gifted clothes for the holidays and they refused to exchange them. I called customer service in the store and followed the directions provided. They refused to assist even after I fulfilled what customer service asked. The only option is a chargeback.
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November 2023 by Carlos Santos M.
good place
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October 2023 by Maria Antonieta Mac Lean
Excellent attention! Beautiful underwear, and the nightgowns too, thank you!
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September 2023 by Erika Andreina Rodriguez Leon
Worst experience at a retail store. There is a female Argentinian sales associate that apparently hates her job and discriminates and insults customers to their face. This happened to me when I went in for what I expected to be a pleasure shopping experience but left insulted and discriminated against by her.
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June 2023 by Екатерина Агеева
Many thanks to consultant Isabel R. She picked out great underwear for me! Despite the fact that I do not know the language, we understood each other perfectly!
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January 2023 by Sasha T.
No refund for orderI made my order on 12/18/2022 with pickup from the Intimissimi store in the Aventura shopping center. When I tried to pick up my order, they told me they didn't have my package. I was told that the delivery was made by mistake to another city. And by the end I never received, I'm still waiting for my return. I've been calling customer service for over a month and they always say they should investigate. Different people answer the same way, what they have not seen in the system of open investigation since my last call. The same lies and nonsense are fed every time I contact support. Terribly expensive company that steals from customers.
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November 2022 by Reina Isabela Rodriguez
Nice underwear, comfortable!!
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November 2022 by Berangely Silva
Beautiful lingerie and good prices
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November 2022 by Jesenia Sanabia
Beautiful, quality underwear!
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November 2022 by A CZ
I've had one of the best customer service experience at Intimissimi Aventura. Catherine is the best! Definitely recommend!
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November 2022 by Carmen Villegas
I love the clothes they have and very good service.
