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May 2023 by Karen L
They have only one cashier open in the entire first floor during the week in the Jcpenny in Aventura. It is ABSOLUTELY ridiculous. I went to 5 different cashiers and NONE are open . It's pretty ridiculous
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May 2023 by Amada Visi
Good sales, bought nice things and staff very helpful
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May 2023 by One World
My sister was visiting from another state and we received such a great customer service that we never ventured out into the mall. She did all her shopping there.
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May 2023 by B M
I wanted to express my gratitude to Nicole. You've been so kind and helpful during my last visit last week. I definitely wanted to do the survey, but the time got expired, so here I am expressing my gratitude for all your help through here. Thank you so much! I always leave happy when going to this JCPenney.?
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May 2023 by Charles Cabaniss
Went to look at men's shorts to purchase and was dumbfounded when I couldn't find sizes below 32" in Levi's wear for 405 type jean shorts. Why are almost all sizes like huge for me, you know like Xtra large and such but no 30", 29", 28 waist sizes. It seems like sizes are super-sized everywhere, not just Penny's. Frustrating to say the least. Maybe I gotta order them on line to get what I want. Figures!!!
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April 2023 by Exquisite ENT
My son went in to pick up an order for me with his name on the pick up list. He had all the information he needed including his ID and the barcode but they refused to give him the order. They had him waiting 45 minutes just because she was skeptical of my son. Why make policies that they are not going to uphold themselves? Very disappointing & I expected more from JCP.
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February 2023 by Jason Merilus
I always come here for great deals on quality products from Hanes undershirts to socks to ties and dress shirts to dress pants and jackets no matter what I need I can find it at this location and to top it all of the service is aways met with a smile by the helpful and kind representatives. They will walk with you inquire about your day and go above and beyond to ensure you find what you're looking for
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February 2023 by M.R. Jackson
This store is very neat and organized. It's soothing and calming a layed back and comfortable atmosphere. Well stocked also for a JC Penny. I love ❤️ it also recommended shopping ? there.
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December 2022 by Roxann Tina
Black Friday sale was great. I bought seven pairs of shoes. Christmas gift for each member of the family. I got all that were on my list. I enjoy shopping here.
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March 2022 by Mayako N.
I saw some good sales online. But if you walk into the store, there are not many things to buy. I seriously couldn't find anything I wanted to buy. They had a huge clearance section but some of the clothes had holes or torn. I walked without buying anything. I miss the time they used to send the physical coupons and I could find so many pretty things to buy. I don't think I would go back.
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June 2021 by Easy E
This JC Penney was very different than what I'm use too seeing in Penney's and they had the Polo shirts on sale for the low low..I was impressed...they have really upped their game at this one...it was very nice.
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December 2020 by Amanda L.
This is a nice big store with a lot of clothing options. I did find that their selection here was better than other locations I have been to. The store itself is rather large, spacious and very clean. There were plenty of great sales going on and I was able to find a couple items to be used as outfits. There's also more items to be found in their clearance racks which were just as good as whatever was being sold at full price. Even on the weekend this store was not that busy. The line at the cash register wasn't long but the actual wait until I was called up to pay took quite a bit. Overall, I think this is a nice location but will only be back if I happen to visit Aventura mall anytime soon.
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February 2020 by Thalia L.
This plAce is wack!!! Stay away... Customer service is non existent and when you get a cashier to "help you" you get some weirdo that barely knows what the heck is going on and when I asked can you help? He answered... I don't know...!!!! WTF no wonder these stores are going down
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November 2019 by Mark M.
A big store with nice displays. Lots of selection but not a lot of staff. The restrooms are terrible with garbage everywhere, broken fixtures, just disgusting. These guys need to spend some money on renovating them big time!
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November 2019 by Carlos Ruiz Badilla
(Translated by Google) Get good quality and affordable clothing for women and men. As an online clothing wholesaler. We can get the cheapest price for the style you like and we ship worldwide. Low prices. Swimsuits. Wear away. Monkeys Friendly customer service. Dresses tops. Worldwide shipping. Secure online shopping.