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March 2024 by Antonio Callaway
Lamarenae and Sandy are amazing! They took their time to provide us great service and they were attentive to our needs. Overall, highly recommend.
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March 2024 by Leandro Gastón Adanto
Sandy helped me with my engagement rings. She took very good care of me. Thank you for everything!
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March 2024 by Elijah
Linda helped me today with my two nieces and she was very helpful.
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March 2024 by Jason Palmer
Lamarenae
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March 2024 by edgar yanez
Great jewelry store, Carlos was very knowledgeable and helped me with my purchase. Great customer service. Thank you!
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March 2024 by deja smith
Lamarenae was so wonderful , she assisted me with all my needs and was very patient helping me and my boyfriend decide what options would he best for us
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March 2024 by Colby Abrahamoff
Amazingly helpful staff. Sam and Carlos hooked it up for me and my new fancy new wedding ring. Highly recommend this store!
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March 2024 by David Jones
They did a great job to help me repair my jewelry
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March 2024 by Michelle Kopchinsky
I bought my wedding ring here. They got the sizing wrong since the beginning and they didn't accept to cover the expense, so I ended up buying the warranty so they can resize it and engrave it. However, they couldn't know or find in the system how much the warranty would be so o had to wait for the ring to be back. Once the ring was back and I went to pick it up the engraving didn't fit the way I asked, so they did it however they wanted, not the way I would have picked, and now there is nothing I. Can do about it; The size was still not good and apparently they have two different ring sizer with a difference in their sizing so they excused themselves by saying "oh maybe they did it with the other sizing measurement" which for my understanding that's the whole point of sizing (in any other store I have never had a sizing issue). I ended up sending the ring again to resize and had to come back. When I went back the size wasn't completely ok and apparently they couldn't find a way to charge me the warranty so they wanted me to pay for the sizing, the repair and to then charge me a warranty but only after paying for the other services, which I didn't agree and after losing at least 4 hours in the mall (not exaggerating, I even went to do other errand and came while they where supposed to figure it out) o come back and they haven't managed to do anything and they just kept taking new clients before me and ignoring my complaint and the fact that I had spent so long in there. Until I asked them to keep the ring and give me a receipt so they can fixed and suddenly in 20 minutes they realized they could send it back to the shop even without any work to be done but just so they can add in the system the warranty option. About a month later I went to the store to see what was going on because they never contacted me. And they had the ring and was able to picked it up. It took a total of 3 months to manage to get my resized and engraved (and not the way I wanted to). It was impressive the customer service they had, since the amount of time they made me lose, the bad organized they are, how little they know their system, and how their reaction to all these things is "I don't know and why would I know" as if they are not supposed to.
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March 2024 by Darrick Forrest Jr.
I came in for earrings and they got me the pair I needed. Excellent service!
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March 2024 by Nashua Robins Sr
I came in from out of town (Minnesota) and needed to pay my bill and get my wife's jewelry cleaned. Linda and Jorge were so helpful and professional. Linda cleaned and updated my jewelry that wasn't on my account. Highly recommend...?
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March 2024 by Rich Dayly
Lamarenae and Sendy they were great and I recommend going to them in store!
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March 2024 by yasser rubio
Amazing service
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March 2024 by Cortney Moore
We always get great service here. Lamarenae and Carlos are super helpful and go above and beyond.
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February 2024 by Paola Del Fabbro
Professional and competent. Thank you Carlos!