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April 2024 by Unlimited Notary, LLC
I went to the Relax the back in Aventura store. Omar was very pleasant to speak to and his customer service skills is Amazing. I walked out with a few items. I highly recommend him with any of your purchases.
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April 2024 by Viergina Severe
Carlos was beyond amazing. He was knowledgeable, welcoming and gave me great insights on how to sleep on my pillow and and how to laydown to prevent my neck pain and corrected my bad habit. Thank you so much Carlos for everything.
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March 2024 by Ron Stern
Thanks to Kat for making my shopping experience so successful!
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March 2024 by Steve Eichler
Omar is fabulous. Very knowledgeable and customer friendly We love our ergonomic relax the back pillows. Life changingThank you Omar?Anita and Steve Eichler
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March 2024 by Lisa Warren
Great help from the salesman
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March 2024 by Sandra Fallon
kat is my go to girl. She took such great care of me from the moment I stepped into relax the back and the moment I left the store.First timer here. I was walking by the plaza and since I’m new to the area and just moved. I really have been putting off getting a new work chair and I figured let me look around.She immediately made me feel at home. She was engaging and super knowledgeable. I felt safe to purchase a higher end product because of that. I went with the world chair it is the most ideal and most convenient chair for what I need. She’s just so pleasing to work with. Next month I will be coming back to see her to look at mattresses. It’s very hard these days to feel secure with your purchases, and kat made me feel so great with mine. Thank you so much. I will be recommending all my family and friends to come see her and walk in relax the back.Just a breeze of an experience she made it for me!!! She has my full trust, she’s wonderful sweet girl. Thanks kat.
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March 2024 by Jose Gonzalez
Kat helped us pick out an office chair. She was very understanding, knowledgeable, and helpful throughout the entire process. She understood the financial aspect of getting a high-end chair and helped us find what best fit our needs. I would recommend her highly and suggest that anyone seeking the best service go to her. Thanks for everything we greatly appreciate all the help Kat!
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March 2024 by Stephen Enriquez
I purchased the ultimate mid back chair with the neck support and love it. Katriana was so very helpful and knowledgeable. Thanks!
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March 2024 by anna palm
What a great store, and customer service. Relax the back is my go-to store for back pain.I’ve shopped online for years, but I’m the type of person who really needs to touch, and feel before I buy anything. I’ve purchased many years ago, a perfect chair. I’ve had for about 8 years now. I can’t live without it. I ended up going back and purchasing another zero gravity chair called the hale recliner from kat. She was easy going, not pushy at all! She followed up constantly on my order since I had to have it held for me for couple months due to renovations in my home. I finally received it. I’m so over the moon! I’ve worked with kat before for a pillow myself and I just can’t seem to think of anyone else I’d rather go to for my relax the back products, she’s a total game changer. If you need anything kat is the person to go to. Thx
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March 2024 by Nikita Wells
I keep coming to relax the back. I’ve bought lumbar supports, pillows, and mattresses. Next purchase I’m working on a massage chair.Top of the line service and products that are holistic. That’s the main reason I fell in love on top of being take care of by kat. I always come back to her, I’m never disappointed . I will travel to make sure I see her, she’s always such a delight. Lucky place to have someone as golden as herself. If you want an amazing customer service and good quality products you have to stop by relax the back. Ask for Kat.
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March 2024 by Nick
I had the most high end experience walking into the Relax The Back store in Aventura.I was in desperate need of a pillow due to ongoing pain in my neck. I met Kat, she was very sympathetic to my situation and eager to relieve my stress around finding the right pillow to help with my years of pain. She asked all types of questions to make sure I got the perfect pillow. I went with the gel pillow and am now sleeping like a baby! She's the sleep whisperer. Go see Kat!!
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March 2024 by Aaron J
“ I came to Aventura store because I was looking for office chairs in the area. Relax the back popped up in Google engine. I did read reviews about the store and I ended up calling in before hand and Kat answered and I made an appointment since I have an extreme schedule it’s hard me to make time. She offered to meet me on her day off which was a great first impression. She’s a rock star as far as her demeanor. She knows her products extremely well. I was highly impressed by her and will only be returning to her next time. I ended up getting a life form chair. BEST CUSTOMER SERVICE.. it is hard to find these days anywhere but not at this location. High quality products and caring staff, that goes far for me. Kat is the best and super talented. Keeper. “
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February 2024 by Sandi Bloomberg
In the last five years I purchased 4 chairs from the Aventura store. Manager Omar is not only a good salesman but a good person who just went out of his way to help me with one of my chairs. Only buy from Relax the Back and ask for Omar!
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February 2024 by Julie G
Carlos was excellent! Very patient, explained everything so well and really knows his stuff. Can’t wait for my adjustable bed and desk chair. Highly recommend him.
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February 2024 by warren zeikowitz
Katrina did an amazing job showing me the product her service was excellent and she had a great amount of knowledge. Warren :)
